Like most Subaru owners, I’ve been very loyal over the years. Since 1996, I’ve owned 5 Subaru wagons–one Legacy wagon and 4 Outbacks. When I consider purchasing another vehicle, I really don’t wander much from the Subaru lineup because of the overall value Subaru provides. They are also a very progressive company with environmentally-friendly manufacturing processes.
Now all that may change with the 2010 Subaru Outback. Not only is it built unnecessarily like a wanna-be SUV with extra plastics and “tough” styling, they’ve completely missed the mark on one of the most important features–the factory roof rack!
Most roof racks are simply an open rail going front-to-back on the vehicle. This allows for easy installation of any aftermarket crossbar from Yakima, Thule or others. Being stuck with the factory crossbars is an extremely limiting factor, in my opinion and here’s why:
- Subaru is in the car business, Yakima and Thule are in the roof rack business… ’nuff said
- Genuine Subaru accessories are typically 4-5 years behind in technology
- The factory crossbars typically have lower load ratings
- Factory crossbars are funky shapes, thus limiting the bike and ski rack attachments
- Factory crossbars are limited in width and will only allow 2-3 bikes or a small box and a single bike… aftermarket bars can be set up wider to accept more bikes, skis and a larger box AT THE SAME TIME
Not only are the above limiting factors in play fro the 2010 Subaru Outback, but the open area of the crossbar rails (at center) I’m told is a mere 21-inches wide–not wide enough for a sturdy bike rack, cargo box attachment or enough for a stable ski rack.
Here’s a snippet from the crew at Rack Attack Portland about the 2010 Subaru Outback factory roof rack:
So we’ve had several of the Outbacks in our shop now, and I’ve got good news and more bad news.Good news–the Yakima Skybox 16 will work. This will be the biggest box we can go with, and it will hold your 185cm skis. The Thule Atlantis 1800xt is officially too big to clear the hatchback, though.
More good news–Thule will let you use the Crossroad 450 setup, and Yakima approved the Railgrab.
Bad news now–the crossbar spread for the above options are an almost pointless 21″–less than you will need for boards or boats over 8′, and too narrow for any cargo baskets or boxes. Skis and most bike racks will be OK. Yakima grants you 150lbs capacity, and Thule will only let you slide with 110lbs.
Well, that pretty much sums it up from the rack experts at RackAttack.com.
As a loyal Subaru owner, this is disappointing, but my disappointment is tempered because my next vehicle will likely be of the 7-passenger variety. Just so long as the Subaru Tribeca doesn’t lose its standard roof rails (hint, hint, Subaru!), it may still be in the running against the Volvo XC90 and other similar mid-size SUV’s with 3 rows of seating.
Look at the pictures to the right… one of these roof rack rails is not like the others.
More Info: See the Rack Fail for Yourself at Subaru.com
09.18.2009 at 4:50 pm - by Brig Graff
I saw one on the road yesterday — I actually really like the look of the rest of the car, though I’m not sure the new style is just as fuel efficient as older & sleeker Outbacks. But if the roof rack isn’t as readily compatible with Yakima and Thule fixtures as older Outbacks are (I loved my previous Outback’s rack), then the new Outback rack is a deal-killer.
09.18.2009 at 5:14 pm - by Jason Mitchell
The new style is actually quite a bit more fuel-efficient if you opt for the CVT tranny. It gets 22/29 MPG.
The roof rack is something that would have been cool 10 years ago, but now they should really go for a sleeker, more refined look to the vehicle instead of plastic body moulding and a bulky and less-than-useful roof rack. The rest of the vehicle is nice… I agree.
09.20.2009 at 2:14 pm - by Mike
I bolted a pair of six-foot long 3-inch oak boards to the stock rack bars on a 2008 Outback and can carry two canoes side-by-side. Try a little American ingenuity and less whining.
09.20.2009 at 3:32 pm - by Jason Mitchell
Well, yeah… I guess I am whining, but I’m a Subaru loyalist… as loyal as they come and this rack is a dealbreaker.
I guess some people are OK with a couple of slabs of oak on top of their car instead of a real rack, but that’s not me. Nice work on that though. However, a couple of slabs of oak will do nothing to solve the problems this rack poses. There’s no way I’d take a drill to build a rooftop contraption on a brand new $30k vehicle. Some folks might be OK with that, but there’s no way that’s flying for me, personally.
09.20.2009 at 5:15 pm - by George
Well, I looked at the vehicle yesterday; I never owned any Subaru. I am very serious about obtaining this. I moved the cross bar in position and looked seriously. I think the 100# load limit is very adequate for most uses. I do not want my cross bars longer than any vehicle is wide! Not good at all! If one’s need is rare that you need to carry two canoes side by side, wider than the vehicle, I’d suggest a trailer not roof!
On two other vehicles: Saab 9-5 wagon and currently Volvo V50 (lease coming to an end), I’ve had the very generic cross bar and attachments for kayak cradled in upright position and vertical supports for a smaller kayak on its side.
Personally, I very much like the fact that I do not need to have cross bar attached with no load; I’d need to store them in the vehicle, since they make so much wind noise! I hate the empty bars!!!
I’d research, but sales person yesterday said he thought the attaching pieces for my Thule cradle type could be changes to clamp to this new Outback cross bars.
I hate seeing all those boat attachments on the cross bars empty on many vehicles!
Owners must think it’s a status “statement”. With a new Outback, I would un-clamp the pieces and fold back the cross bar. Conclusion: NO WIND NOISE!
Others should cease the whining and be creative in a concusion.
09.20.2009 at 5:34 pm - by Jason Mitchell
The vehicle is nice, but the rack, as “advanced” and “forward-thinking” as it may be is a showstopper for me. I’m not alone in this as I’ve found the same sentiment among other local Subaru loyalists.
Having a rack on top is not a status symbol thing when it comes to ski or bike racks–they are a daily necessity that you’re not going to remove from the vehicle willy nilly. I ride my bike 3-4 days per week and ski 1-2 days per week and am not going to pull the rack off all the time to simply enjoy the quietness of the rack.
Here’s a very simple arrangement with load bars that exceed the width of the rails by 6″ on either side (not wider than the car, but wide enough to squeeze a larger box, wider ski rack or an extra bike tray), which is money when it comes to squeezing more stuff on top.
Again, this simple arrangement gives me flexibility because I can slap another bike tray or two on top, a wide ski rack or even my cargo box when needed. That kind of flexibility is not possible with the new rack design that doesn’t support aftermarket crossbars and is otherwise dependent upon Subaru’s bike or ski racks.
I see your point with boats because you’re not going to haul boats 3-4 days per week and remove the rack every time for stowage (unless you enjoy wasting time every day). In the end, it’s my opinion and I know I’m not alone.
09.24.2009 at 5:46 pm - by Scott
You are spot on, Jason. I work for a rack specialty retailer in Portland (unofficial Subaru capital) and we are miffed at Subaru’s decision to make these racks. Some of our clients have also realized the gimmick racks and have opted to purchase a different car (Tribeca & Forrester have great rails, btw).
I contacted Subaru North America about the setup, and they told me that they interviewed a focus group. I responded by saying “yeah, but not a focus group of Subaru owners who actually use their racks”.
FYI, Toyota offered a similar ‘factory rack’ on late model Tacoma quad-cab trucks. Do you see any around? No, because the design is a big fail. For those who need maximum versatility, they will be sorely disappointed with this car’s rack ability.
And for those who go it alone with 2x4s, just a reminder that homemade racks haven’t been tested for the demands of carrying gear on curvy roads and/or at 70mph highway speeds…loads won’t fly off when parked in the the wood shop and racks rarely fail in the garage–it happens on the freeway and in traffic. That’s why Thule and Yakima test their equipment for those demands.
09.24.2009 at 7:29 pm - by Jason Mitchell
Expert validation!!!
Seriously, anyone putting 2×4′s, etc on their roof is just asking for trouble. Very interesting how Subaru responded to your complaints about the rack not being functional anymore… kind of makes you wonder where they did their focus groups? Definitely not in their core markets of Seattle, Portland, Denver or Salt Lake. Kind of disappointing actually.
Just last weekend another friend (and Subaru loyalist) stopped by our house. We got to chatting about his recent accident which totaled his 2006 Outback XT Limited. He said he test-drove the 2010 Outback and really liked it–except for the rack and the awkward Hyundai Santa Fe/Veracruz-esque styling. He ended up buying an Acura RDX for two reasons: 1) 2010 Outbacks don’t offer the 4-cyl Turbo option and 2) the roof rack.
Sad loss for Subaru!
09.25.2009 at 2:11 am - by Brig Graff
The new wagon may be a huge step in the wrong direction on a couple of fronts, but I must admit that I am warming up to their new sedan styling much better than previous years. It reminds me of the Nissan Maxima or the Lexus IS series. And with solid Subie AWD I would feel better in the snow than in either of those vehicles. http://www.subaru.com/vehicles/legacy/25i-limited/index.html
Still not stunning, but much better than the kind of “thin cheese wedge” styling of previous years. And it gets 31mpg highway, with a price around $25k. Not a bad combo. Still, doesn’t solve the rack issue we’re discussing here. But for a sedan it looks like Subie is improving it significantly with this year’s styling.
09.25.2009 at 10:37 am - by Jason Mitchell
I couldn’t agree with you more, Brig. I really like the sedan’s styling and think they nailed it–except for one thing… the roof rack issue. They should have placed “hard points” on the vehicle for rack attachment like they did on the Impreza. It would have been a much more elegant solution to rack attachment than the old-school doorjam attachment method.
Granted, I’m not much of a sedan kind of guy, but the new sedan does look sharp.
09.26.2009 at 2:19 am - by Josh
I have to agree that the new rack completely misses the market of most potential subi owners that have acquired the $1000s of aftermarket roof rack accessories for their various adventures, in hopes of transferring them to any new car they purchase.
I noticed in this review:
http://www.autoblog.com/2009/07/29/first-drive-2010-subaru-outback-has-character-for-everyone/
It says: “The other noteworthy exterior design detail is the roof rack. The crossbars can be retracted so they sit flush with the roof rails, then extended when you need to carry something. It’s a layout that cuts down greatly on wind noise and it’s been designed to fit Subaru models up to ten years old.”
Is this just speculation, or do you think the mounts are actually the same as on older models, at least as far as spacing and hole alignment? If so, an older rack from a junk yard would be a quick solution.
Anyone figured out how to take the 2010 rack off? or asked Subaru about whether they are backwards compatible…if so maybe they are forwards compatible?
09.26.2009 at 9:33 am - by Jason Mitchell
Interesting observation, Josh. That may be a possibility. Swapping out the 09 hardware for the 10 monstrosity. Hmmm…
09.27.2009 at 2:18 pm - by glenn
Subaru, finally after years, put together a very comfortable and good mileage outback. But they totally missed the point on the rack. Here in NH, every 4th car seems to be an outback or forester. I’ve owned 12 Subarus and have waited for the new outback…but I won’t junk my $1000s of Thule racks …as Jason has stated , this is a deal breaker for me and a lot of my friends who need the space of an outback and bad winter weather handling,,,,but we carry skis, kayaks, bikes and everything else on the rack….I think we’ll see Subaru coming up with some ECO (engineering change order) when they realize their good customers are switching ..maybe to a Volvo XC70 or toyota highlander. as for a swap out UGGGGGly….maybe Thule will come up with another $300 kit we can buy!!!..
09.27.2009 at 3:03 pm - by Jason Mitchell
Glenn… yeah, no doubt. I look out in my garage and see all the racks I’ve got and there’s no way I’d toss their utility aside. The new Outback is superior in nearly every way–mileage, looks–except for the rack.
The tough part is the value of the Outback is undeniable. All the other options cost much more.
09.27.2009 at 3:46 pm - by glenn
Those of us who are unhappy with the 2010 outback rack system should e-mail subaru. try this site
https://www.subaru.com/shopping-tools/data/contact
if enough of us complain maybe they might come up with a solution….I checked Thule and say nothing that will work even if I try to use the subaru fold out rack with my thule accessories…if anyone has a solution other then 2x4s…please let me know. thanks,
glenn
09.28.2009 at 1:58 pm - by Josh
I sent in my complaint to Subaru, and amazingly they got back to me the next day (I sent it on Sunday, shortly after posting here).
The response was not as positive as their service…”The 2010 Outback roof racks have been designed to be compatible with just about every prior roof rack accessory (many of which were designed by Thule or Yakima) we have offered in the past with the use of specially designed Genuine Subaru clamps. These racks can not be removed.
The only conflict in terms of roof rack accessory we are aware of has been with specialized aftermarket Sea Kayak attachments which we had not offered in the past.
As per the research of another Subaru customer interested in securing his sea kayak and 16′ canoe, we have been advised that Thule states that they offer the following products which are suitable for Subaru vehicles: the 450 Footpack, LB50 loadbars, 544 locks, and the 579XT canoe cradle (all must be used together).”
This would seem to be in direct contradiction to their claim on the car itself stating”crossbars can only be used as crossbars and not as rails”(or something like that)
They go on to quote lawyer speak about not endorsing any aftermarket product….. and then this:
“I am glad that you feel so strongly about Subaru to share your feedback, as some customers would just go to another manufacturer and not give us the opportunity to hear them out. We do appreciate your loyalty and you make valid points.
I will pass on your feedback to Product Development to consider when they consider future accessory modifications. Past input from our customers has been helpful in initiating changes to our newer models.
The most valued opinion of any business is that of its customers. Your comments are valuable to us in that they provide us with a clear picture of our products as seen by our loyal, repeat customers.
We hope to continually improve our products and services. We always appreciate your comments positive or negative.”
I say keep sending in the comments, eventually they will respond with something.
There still may be hope…..I hope.
10.02.2009 at 1:58 pm - by Josh
I asked about using the crossbars in their stowed position as rails for use with aftermarket crossbars.
I just got this from Subaru:
“Thank you for your patience while I researched your inquiry.
The weight capacity of the roof rack system is 150lbs evenly distributed, either in cross-bar or stowed positions, so I don’t see why you couldn’t use the system as rails only.
Sorry for the delay…we actually ran a test to answer this question.”
I know that this does not solve the problem of crossbar spacing but at least they are willing to put in the time, and respond.
10.02.2009 at 2:00 pm - by Jason Mitchell
True, good to see… now if it spaced enough for a real bike rack attachment… then we’d be onto something.
10.05.2009 at 1:17 am - by Jason Mitchell
Just more fodder. I took this picture today while visiting Arches National Park. The Outback parked next to me had (gasp)… TWO bike trays on the top. And, to properly support the weight of the bikes, the crossbars were placed at the foreward and rearward-most locations on the rails. Again… not possible with the 2010 rack situation.
10.05.2009 at 3:57 pm - by Donn
I’ve got the same problem – I now have a 2005 Outback turbo with all the Yakima goodies; railgrab, round crossbar, fairing, 2 copperhead bike racks, 2 boa racks, and an old Rocketbox [which doesn't fit]. I was looking at a 2010 Outback [my 5th Subaru] & the factory rack might be a show stopper. I just got off the phone with Yakima and yes, I can use my railgrabs, but with only 21″ between the crossbars. Sometimes I need to have 4 bikes on top. What were they thinking??!!
10.07.2009 at 12:06 pm - by Donna Holtz
I am happy for those of you who read this and agree that the 2010 rack is a deal breaker. Unfortunately for us, my husband and I PURCHASED a brand new Outback in mid August! We assumed (to assume means to make an ass of u and me) we could figure out a way to transfer our Thule / Yakima rack combo system from our 2001 Outback. Our plan had been to pass the old car on to our nephew, then drive off in the new one for our three thousand mile trip with our two touring kayaks on top. But after several frustrating days of struggle with various set ups, multiple visits to the local rack specialist, and even a face to face chat with a Yakima rep, we had to give it up and put everything back on the ’01. Our nephew had to wait for his gift. We are home now hoping that a solution will be found soon. By the way, we did write to Subaru. “What were you thinking!?!” was the first part of that letter! They finally replied with the same stuff about sending this on to engineering. Plus they actually sent us a small gift certificate for genuine Subaru accessories. Maybe at age 62 we should think about purchasing their set up for small river kayaks? Not likely…..
10.07.2009 at 12:44 pm - by Jason Mitchell
Donna… I’m sorry to hear that you bought under that assumption. But, with all the great history with Subaru factory racks in the past, I can’t blame you for going into the 2010 Outback under that assumption.
What really stinks is that you are already fully-invested and need a workaround. I’m going to reach out to the PR contacts at Subaru again to dig into this more. They need to step up and either produce an alternative roof rack system or work with Thule/Yakima on an aftermarket option.
10.07.2009 at 1:23 pm - by David
The 2010 Outback rack totally contradicts the reason most Subaru enthusiast choose these cars. it is a total deal-breaker.
We need to encourage everyone to submit feedback to Subaru. If enough people speak out, they may offer other choices in future model years.
10.08.2009 at 1:34 pm - by linda burke
I too just purchased a 2010 outback, and nearly walked away from the show room when I looked at the set up of the rack. I went with it, however, because of my satisfaction with the car, cost and functionality, and of course, the new gas mileage. I was hoping that Thule anticipated this design change and made a package for the 2010. Silly Me!
I have successfully carted my 18′ sea kayak on my 03 outback for years, using Thule. My boat is now sitting on the lawn with no way to get anywhere. I am REALLY R E A L L Y bummed out about the limitations of the roof rack.
I will contact subaru. I hope everyone else will as well, so we can get this issue dealt with ASAP.
10.08.2009 at 1:40 pm - by Jason Mitchell
@Linda… unfortunately, Yakima/Thule can’t do much to extend the spread of the crossbars, so with the new rail system, all you can get is a 21″ spread (insufficient to stabilize most loads–especially boats and bikes).
I don’t know what rack manufacturers can do here since the big chunky roof rails to the fore and aft of the 21″ opening don’t provide secure attachment anchors for a proper foot pack.
The only solution I see is Subaru replacing the rails with a better design that will play nice with aftermarket rack setups. Hopefully they can retrofit current models and make that change for 2011 or midstream in 2010. The only thing that scares me here is they have put so much hype into this over-engineered roof rack that they may not back down. However, as everyone has stated on this post, it is simply unacceptable and is really upsetting most Subaru loyalists.
10.08.2009 at 3:26 pm - by Jason Mitchell
Can anyone who owns a 2010 Outback please measure the gap on the rails between the fore and aft section? In the above comments, we’ve got anything from 21 to 30 inches. What is the actual measurement?
I should go down to the dealer with my measuring tape and measure it myself, but I’m lazy.
10.08.2009 at 8:16 pm - by Adrian
I pulled out a tape measure at the dealership on a Sunday (closed). I measured 32″ between the cross-bars in the cross-bar position. Maybe the 21″ is referring to the distance between quality cross-bars bolted onto the Subaru “side-rails.”
I hate the new rack too, but I finally went ahead and ordered the 2010 3.6R Outback. 32″ is enough for my touring kayak and skis. I carry my bikes on a hitch mounted carrier. I hope when Subaru admits the mistake they offer a retrofit, because this almost had me leaving the Brand. This is my 4th Subie (6 in family) and it kills me when I see the European model with folding side-mirrors and proper (non-ugly) roof-rails.
10.09.2009 at 4:17 pm - by Donna
Since the Subaru is in our driveway we just checked more carefully…
The crossbars in the open “‘functional” position are 30 inches apart on center . They are sort of flattened elliptical shape and each bar is about 2 1/4″ wide. The bars sit one and one half to two inches above the roof of the car at their low points. The bars are slightly arched across the width of the vehicle.
The side rails are mostly molded type plastic with high and low points depending on where the crossbars swing in and out. The side rails are about 44 inches apart from each other at the widest point. There is some tiny writing on top that reads “maximum load 150 lbs evenly distributed.
If anyone reading this has actually accomplished carrying something I would love to hear what and how. I am also curious any available tie down points for kayaks. Our 2001 had nice convenient holes in the frame, but here they are distant from the bumpers.
10.10.2009 at 9:36 pm - by Ed
Just purchased a 2010 outback today. I was with Audi for 4 cars, but thought that I’d finally make the jump. Oh oh. With 3 bike carriers, I’m now really nervous. It seems from the prior comments, that the bars can be used in their stowed position and side rails. If this is the case, does anyone know if either Thule or Yakima (or anyone else) makes clamps that will mount on these rails so I can use my stock crossbars? Help!
10.10.2009 at 10:14 pm - by Jason Mitchell
Congratulations and I’m sorry at the same time. I’m not sure what kind of luck people have had with mounting three bike trays either on the new factory crossbars or on their own aftermarket crossbars given the 30″ max width of the aftermarket rack crossbars.
If you have fork mount trays, you may be able to squeeze three bikes on top with your existing aftermarket crossbars.
OR
If you use the new Subaru crossbars, your best bet to squeeze three bikes on top would be to purchase three of these:
Yakima Forklift:
http://www.gear.com/p/yakima-fork-lift-bike-carrier
If you use a full aftermarket setup, fork mount racks will be your only option on top as upright carriers require more than the available crossbar spread to provide a stable mount. And, I’m guessing upright bike racks might interfere with the opening of the rear lid. Good times indeed.
10.10.2009 at 10:54 pm - by Ed
Thanks Jason. I’m going to just run 2 fork mount trays. However, they are from Thule. Would be cool if I could simply swap out the clamp under the fork mount so that I can use my existing hardware to fit around these eliptical crossbars. Any thoughts on this?
10.11.2009 at 12:50 am - by Jason Mitchell
I don’t think that’s possible. The only fork-mount rack I know of in existence that works on square, round and factory crossbars is the Yakima Forklift (above).
Have you mounted your Thule crossbars to see how it fits?
10.12.2009 at 10:26 pm - by Wendi
Thanks for all the info everyone. You just saved me from making a big mistake. I own a 2001 Outback that has been an amazing vehicle; hauling up to 5 bikes at a time on the roof, multiple rocket boxes or a box and several bikes. It’s why I own the car (that and the 4×4 and clearance). I drove the 2010 today and generally really liked what I saw until I started asking questions about attaching my Yakima rack. Maybe Yakima or Thule will come up with an old style door mount tower that would be tall enough to go over the factory rails (not pretty but it might work….). Until then Subaru just lost my business. I also emailed Subaru with my observations.
10.12.2009 at 11:44 pm - by Jason Mitchell
I too own a 2001 Outback that has been a great vehicle (it’s my 4th Outback). I echo your comments–Subaru must make a change to this rack or else sadly the exodus will continue. Maybe they are OK with that and will concede the core outdoors market to either the Forester or another brand.
The Forester just isn’t a “cool” vehicle, IMO. It looks like a professor’s vehicle–not as classy or sporty looking as the Outback.
10.13.2009 at 10:01 am - by Adam Buchanan
I’m getting a honda pilot. I’m done with the baru’
That and I have a couple tikes and I REALLY don’t want a van. The tribeca looks like a space ship. You don’t want to be THAT guy when you roll up to Alta. “well its a subaru so I’m cool, let me go get my brand new never flexed tele boots and go drop a knee in the pow pow”
Tribeca = Tri-buttkicking
10.13.2009 at 12:43 pm - by Scooby Fan
Just got back from the Subaru dealer (oil change on my +200k ’00 Outback wagon). Took a very through look at the ’10 and have to say it is a great looking vehicle. The roof rack just looks cheap. My canoe won’t fit on it alone, not to mention with a bike on each side. I guess I’ll wait until next year to get a new Outback (hopefully they’ll change the rack). My Outback just won’t die, maybe I’ll keep it forever.
10.13.2009 at 10:57 pm - by Jason Mitchell
So, I did just get an email response from the Outback Product Manager. Here are my questions and his answers:
QUESTION:
While the new rack seems technologically innovative, why build something that didn’t need fixing?
RESPONSE:
To resolve common complaints regarding wind noise when cross bars are mounted, and cargo space being utilized when crossbars are not mounted…..which both directly impact customer satisfaction for 90% of our customers.
QUESTION:
What research was done to determine that those of us with thousands of dollars in roof rack accessories would simply abandon that and be OK with the limitations posed by the new design?
RESPONSE:
Most of the consumers we spoke to, and that were active roof rack users had invested primarily in Subaru branded accessories (included with original vehicle purchase). We did meet some loyal owners who were disappointed in the redesigned roof rack system. We are studying on a solution that will meet their needs in a future model year…..however this was by far the minority, and unfortunately budgets did not allow for design, tooling and testing of two completely unique roof rack systems in the US.
QUESTION:
Are there real alternatives? One of the articles linked from a comment said that the mounts for the new rack were the same as on previous models. So… do the old rails fit on the new Outback?
RESPONSE:
The roof rail crossbars for 2010 are completely new – we do not speculate based on other consumer’s claims.
QUESTION:
Will you offer standard roof rails at any point to enable folks like myself to better use their roof rack investments?
RESPONSE:
As stated above, we are studying solutions for those of you who have bought 3rd party roof rack system components. We realize you are an important group given Outback’s typical usage, and are working as quickly as we can on developing some alternatives. As a side note, both Tribeca and Forester offer more traditional roof rack setups that are compatible with many of the 3rd party systems you’ve invested in. They may be viable alternatives if you need to purchase a new car for the time being.
+++++
I don’t know where the research was performed and the focus groups gathered, but for him to say that people were overwhelmingly using Subaru-brand rack accessories seems way out of whack to me. I don’t even consider their 5-yr-old technology when purchasing roof racks. I go direct to the latest and greatest sources of that equipment. Anyone buying Subaru-branded accessories is overpaying for old technology.
Hopefully they will modify the rack for 2011 models.
10.14.2009 at 9:53 am - by Scooby Fan
Check out the roof rack on the UK Outback, it seems like there is an option. It looks very similar to the design of the Forrester rack, I would be happy with something like this:
http://subaru.eu/Legacy/wallpaper/800/s02c08f06.jpg
http://www.subaru.co.uk/Subaru_co_uk/ViewMenu.qed?menuid=M0M1M5
10.14.2009 at 11:00 am - by Jason Mitchell
No Doubt! How hard could it be to just swap it out with the Euro version? Also… I love the first image. The Euro Outback appears to be available sans plastic lower body molding!!!!!!! The rack difference and the elimination of the “I’m an SUV” standard plastic lower molding would make the Outback a winner in my book!
10.14.2009 at 3:34 pm - by Nick
I work for Prorack, we are an aftermarket roof rack brand based in NZ, and we also manufacture original roof rack systems for motor companies so I’m interested in the comments coming through here. One of the aims of the motor companies when the racks are designed is to make it difficult for aftermarket racks to be fitted so that more original racks are sold – remember the manufacturer makes nothing from aftermarket rack sales. It makes sense from a purely financial point of view but can annoy customers. We don’t do these Subaru original racks by the way.
We have just developed racks for the Subaru Outback for NZ and Australia (which has a different roof) – have a look here http://www.prorack-international.com/nz/Find-my-car/Subaru/Outback/ The vehicle does not have the new rack system in discussion above, it has fixed points.
It’s very interested to me that the new Subaru racks swing back to rails to reduce wind noise when not in use – what about reducing wind noise when they are in use? We’ve invested heavily for many years pursuing exactly this aim and have the solution. Our new Whispbar roof rack is totally silent – no BS. We even went to the trouble to build our own wind tunnel – see the video here http://www.prorack-international.com/nz/Products/Whispbar/Experience-the-Whispbar-in-action.aspx Whispbar has a unique wing shaped profile that ensures no annoying frequency is developed by the airflow over the bar. It can also go from vehicle to vehicle by just changing the base of the towers, will accept Thule accessories via the t-slot in the top, and is available in OEM style or aftermarket style bars.
10.14.2009 at 10:56 pm - by doug
Agree with what’s been discussed. I also contacted Subaru and got the usual inadequate response. I wonder if you could drill holes in the roof and use Thule parts to install Thule towers to attach new crossbars?
Obviously most people who buy outbacks are shoppers and not real outdoor enthusiasts
10.14.2009 at 11:02 pm - by Jason Mitchell
I’m sure you could drill holes, but I don’t know about you… I’m not going to drill anything on a brand new vehicle.
I guess the sad reality is that people outside the core outdoorsy markets must buy Outbacks to go to the mall. Seems odd, doesn’t it?
10.15.2009 at 10:31 am - by Jason Mitchell
@Nick
Thanks for the info, but it doesn’t do much to help North American-based Outback owners. It’s interesting to me that Subaru has 3 different rack variants worldwide. Seems odd actually. Why not standardize on one that makes sense for all consumers?
I see your point on them making money on their own branded racks, but it irks me to think that consumers would be OK with their outdated roof rack options.
10.15.2009 at 11:20 pm - by jonjons
Hi Jason,
Totally with you on this one. It’s not just the investment in accessories for me but the fact that the bar spread is totally inadequate for tricky long loads like our sea kayaks.
NASIOC has picked up on your thread so maybe we dissidents will get noticed by SOA:
http://forums.nasioc.com/forums/showthread.php?t=1864810
Hopefully Subaru will fix this soon because I agree with other posters that the focus group info mentioned above does not fit me or the general Subaru owner demographic here in Seattle!
PS. The XC90 is quite pretty but I remember reading a review somewhere where they said “Regarding handling. Two words; water buffalo”. That pretty much did it for me. While they might have made some changes to the suspension of the XC90 over the years (the one in your pic looks particularly sporty) as Subaru owners we simply expect more in this dept. I’m thinking used 5 series wagon or A6 Avant!
10.15.2009 at 11:53 pm - by Jason Mitchell
@JONJONS… you just said “Water Buffalo”… that made my night! LOL
So, it appears that the folks over at NASIOC may not get it either or may not understand the loads placed on racks when carrying kayaks or bikes. The 30″ width is completely inadequate and aftermarket rack companies are going to be hard-pressed to figure out a solution for this rack design. There’s no place to attach a tower fore and aft of the opening cutout when the crossbars are retracted. It simply won’t work.
The best solution will be to adopt the international rack rails and move on.
10.16.2009 at 9:32 am - by jonjons
@Jason
Yeah, that image kind of burns into the retina doesn’t it!
I find the idea that Subaru did this in part because of warranty claims due to wind noise with the previous rack pretty amusing too. Try ringing Click and Clack with that one and see what you get!
Agreed; hopefully SOA will either make the new gimmicky rack an option (it must be more expensive than traditional rails) or offer a factory international rack option soon for folks like us who frequently carry significant loads.
The new rack is messing with my perceptions of the vehicle as a whole. It makes some of the butch styling cues seem even more faux.
Nice thread, by the way!
10.16.2009 at 10:28 am - by Jason Mitchell
No doubt about some of the styling cues. The rack is simply overdone, but maybe all the research they performed in Tulsa, Oklahoma said they should try to make it look “tough” instead of refined and stylish. An ugly rack and plastic lower body molding did the trick, I suppose.
C’mon, Subaru!!! Look at the Euro version. That car should be delivered as-is to the US market to give the Outback a stylish and classy look, not a plastic-clad “SUV” mobile with a “quieter” rack… uggh!
10.16.2009 at 10:49 am - by Brig Graff
I find it interesting that the new outback commercials — the ones of the guy at the car wash — start out by saying something like: “When I first saw the new Outback, I wasn’t so sure — it didn’t really look like my old Outback…” Looks to me like they are admitting in their commercials that they KNOW that they may have gone too far afield with the new design in the US. A little insulting that they think I’ll love plasticky fenders more than functional rack rails. Subarus are for people who live it, not for flashy people who just want to look like they live it. I prefer sleek, like the Euro design above and like previous Outbacks.
I think Audi lost a lot of buyers to Subaru when they discontinued the AllRoad. I would guess that most buyers of new Outbacks are deciding between a Subie and a Volvo X-Country or something like the old Audi AllRoad. Something refined, but truly functional and field-tested. I don’t think they are deciding between the Subie and some plasticky Kia Sportage or something.
10.16.2009 at 11:41 pm - by jonjons
@Brig
Hi Brig,
I agree. Subaru has one of the most focussed brand images in the auto industry.
They probably like to congratulate themselves that this is the product of effective
advertising. However, I think a major contribution to their rugged image is the result of
a minority of hardcore users who first and foremost demand utility from their Subarus.
These folk are brand evangelists that Subaru could end up seriously regretting alienating
because we are all that separates them from other established Japanese or rising Korean
brands.
The fact that we all care enough to comment on this issue speaks volumes. How many
Toyota Venza owners give a cr@p about this type of issue?
Sort it out Subaru!
10.17.2009 at 12:49 pm - by Donna
We just sorted it out for ourselves. We traded our brand new 2010 Outback for a lightly used 2009 and couldn’t be happier. Number one frustration had been the rack which would not work for our two touring kayaks. Any possible future fix by Thule or Yakima would surely add more height to the already daunting SUVish body. Then we had an unfortunate parking lot mishap due to the poor rear visibility. Enough! The “new” ’09 accepted our Thule rack from our 2001 Outback. So we are once again ready for paddling, or to carry the folding tables for our next craft show, or ???. And we’ve already shopped for lumber and 4′x8′ lath panels for our patio project. Imagine trying to tie all that down with only about 27″ of open side rail? You are so right, Jon, that Subaru owners demand utility, even us 62+y.o.s from California. Happy paddling!
10.17.2009 at 9:29 pm - by doug
How sad. I hope you let Subaru know given that the rest of us are still fence sitters. Of course they may not really care because they still ended up winning because you bought a Subaru!
10.17.2009 at 9:33 pm - by Jason Mitchell
@Donna… well, at least now you’ve got a functional vehicle for your personal lifestyle. Pretty pathetic though when you have to pull a Microsoft Vista move on Subaru (Install Vista… watch it choke… re-install MS XP). Or, as in my case, I switched to a Mac 3 years ago right when Vista failed.
I may pull a similar move when I replace my 01 Outback and go with another manufacturer.
STILL… I’m hoping to get a 2010 that I can outfit with aftermarket racks of all types so I can report on what CAN be done with the new model.
10.18.2009 at 1:44 am - by jonjons
@ Donna
I’m glad you have found a solution but am still amazed that Subaru is prepared to turn it’s back on the enthusiast demographic – particularly the 60+ enthusiast demographic!
@ Jason
Me too. Last year when Subaru would not sell me a 6 cylinder sports sedan with a 6MT I bought a 328i instead. This year we are looking for a replacement for our trusty 1999 Forester. Unfortunately Subaru seems to be committed to making the 2010 Outback irrelevant to me.
10.19.2009 at 3:01 pm - by Scott
Great thread! I’ve got a proposition for those of you who have gone ahead and completed the purchase of a 2010 Outback…
Let my shop tear off all the plastic cladding and crossbars! That’s right, tear it all off, burn it ceremoniously, and allow us to install a *custom* Yakima or Thule rack. You would be the first to have us do this service, so you would understand that there is a slight risk to letting us pry and pop the factory racks off.
But wait, we’ve done it a million times! That’s right, from Toyota Highlanders to Honda Elements and Chrysler T&Cs to Volvo station wagons. Our specialty is racks, and our extra specialty is in custom roof racks. Check out our blog: http://rackattackportland.wordpress.com and search ‘tracks’.
For those seeking the ultimate in versatility, we have professionally removed the ‘factory’ racks on dozens of different vehicle models and re-installed the ‘track’ system.
If you are anywhere near Portland, Oregon, give me a call at 503.226.7300 to discuss this potentially awesome 2010 Outback modification. And if you like that ProRack stuff that was listed above by Nick, my shop can get you those parts too!
-Scott
10.19.2009 at 3:07 pm - by Jason Mitchell
@Scott… might be an excellent proposition and a lucrative market for you if you get something that looks nice and functions better than the current factory rack. I love the solutions you’ve posted on your blog! Nice work!
10.19.2009 at 9:59 pm - by Will
I wish I’d thought to shoot a few pictures of my 06 Outback with 4 creek boats on top. This isn’t a rare occurrence in western north carolina. But it looks like it will get rarer.
So whats a good alternative? Is the Volvo XC wagon any good? How is the AWD? You just cant beat Subie AWD.
10.19.2009 at 10:15 pm - by Jason Mitchell
I’m not so sure how the XC90 drives, but maybe I’ll go take one for a spin. The other alternative is the Tribeca, but the styling isn’t so nailed on that. I actually liked the old front-end on the Tribeca, but I think many people didn’t care for it.
Good luck squeezing 4 boats on top of the new Outback–unless something changes.
10.21.2009 at 10:34 am - by guy
I purchased a 2010, not happy with the racks at all. I wrote Subaru and got a nice mail back from them acknowledging my feedback. They suggested that I go with Thule 450 Footpack but that won’t give me the bar spread that I need. I am going to contact rackattackportland and see about getting the entire factory rail system removed and a Thule system installed.
10.21.2009 at 10:34 am - by doug
The Volvo XC70 has solid roof rack rails that are rated to 250lbs.
Let me know if rack attack does a good job on the customized rack. I live on vancouver island but there is a rackattack in vancouver that I may visit if there is some experience with customizing the 2010 outback rack
10.22.2009 at 3:14 pm - by george
I am about to order 2010 Outback. I was unhappy with the fore-aft distance between bars for my 14′ kayak, and now I am convinced it’s NOT enough. I have a Volvo V-50; I used Thule racks and they are about 40″ apart, with no issue. On Outback in dealer we could not find adequate places under the bumpers to tie bow & stern of kayak! I often had kayak on Volvo and not ties bow or stern.
It is disappointing about the 2010 Outback. I am wondering what I saw on the highway last weekend: Outback and the rails were different; it seemed that cross bars could be attached farther forward and back. Did I see a Euro version here?
Also, the trim over the rear hatch is rather flimsy. On my V50, I would rest the boat there (with rubber backed bath mat) and slide it forward on to the cradle-like holders for kayak. By myself. Am I going to be able to do that on Outback? I don’t think so.
The Subaru accessory kayak holder for on-the-side, are made for the white water kayaks that have no real shape to underbody – NOT adequate for a kayak with a shape to underbody, even if it’s not an ocean kayak. In all, I see no current solution, unless I carry mine upside down! Then the seat’s back rest will scrape on the roof! I want to use my bike’s receiver type carrier, so I can not buy a trailer for kayak! Subaru engineers: get your act together.
Can we x-ray the rails to see if we can make holes to use Thule base attachment point? I don’t want to send or drive my vehicle to Oregon to get the re-fit described above. I am in northeast!
SOA has no European delivery program as some cars do! If they did, I’d participate, as I might be going for other reasons summer 2010!!!!!!!!!!!!!!!!!
10.23.2009 at 5:17 pm - by Nathan Nahikian
The Whitewater community, me in particular think the roof rack no matter what the so called standard attachments are is lame. We need crossbar spread that only the traditional towers and crossbars from Yakima and Thule provide. Not adequate for whitewater kayakers or any that commonly carry 3 -6 kayaks on their car. Not even adequate for one kayak really. Subaru, epic fail on this one.
Our facebook group is a place for like minded folks to stand up and speak out.
10.25.2009 at 2:16 am - by Ed
An update from an earlier post of mine regarding bike racks: purchased 2 Yakima Forklifts. Work great on the factory rack when in crossbar position (i.e., no shaking or wobbling.) My thule ski/snowboard rack will also work on this rack, but I’ve got to purchase new clamps from Thule. The guy at REI indicated that Thule will be coming out next year (spring time he thinks) with new clamps that work on these bars for all of their racks. (However, I don’tthink you’ll be able to retrofit these clamps on older equipment.) I know that does nothing for the kayak community (which I am part of a few days a year), but there is at least some relief for those who are focused on cycling and ski/snowbarding.
10.26.2009 at 5:25 am - by Guy
The folks at rackattack portland did a great job removing the factory racks from my 2010 Outback. The car has a great roofline and in my opinion look better without that rack. They installed tracks and now have a completely configurable Thule system on top. They should have photos on their website soon and they will be able to share the how to information with all the other rackattack locations. These guys were great. I am not sure what the final pricing for this will be as I got a special deal for donating my Outback to science. It may even be possible to roll this conversion into your financing. I drove six hours to get to Portland and the result was completely worth it.
So, now there is a real solution for the 2010, go for it.
cheers
g
10.26.2009 at 6:06 am - by Nathan Nahikian
Facebook Group Created
10.26.2009 at 6:52 am - by Scott
Here it is folks, proof positive that Rack Attack once again beats the odds and develops an awesome alternative to the factory spec’d fail of a rack!
http://rackattackportland.wordpress.com/2009/07/02/new-series-cars-of-the-future-a-rack-installers-opinion-part-1-2010-subaru-outback/
I’d like to say thanks again to Guy for making the trek from Spokane to Portland to have us do the work on his car. If you are interested in having this done to your car, give us a call anytime–503.226.7300.
Good day to you!
-Scott
10.27.2009 at 5:45 am - by Brig Graff
Excellent work, Scott — bummer that Subaru made the problem in the first place, but I do like what the Outback looks like without that stock rack.
10.27.2009 at 8:07 am - by Ron Donahue
2010 2.5i Limited with CVT
This is my 4th Subaru (3rd Outback) this is by far the best one ever, great mileage 30 highway 26 city overall average in 6,700 miles 28.7 (I do mostly highway driving in New England). This car is relatively quiet, comfortable, excellent ride and good sound system.
Acceleration is adequate but I’m a 62 year old jet pilot so I get my acceleration in other ways. I have a love hate relationship with the roof rack, I like the way the crossbars swing away so it’s quieter on the highway but you have far less flexibility in carrying gear. I admit I miss the old roof rack but everything in life is a compromise if carrying gear is at the top of your list maybe this is not the car for you.
I absolutely love the CVT but I bought the extended warranty because I doubt it will stand the test of time. When climbing hills no more roaring engine in second or third gear just enough increase in RPM to deal with the hill.
I think most people will like this car but it’s not for people who LOVE to drive it’s just great transportation.
10.27.2009 at 5:06 pm - by Jason Mitchell
I just joined the Facebook group, “Subaru Lovers Who Think the New Outback Rack is Lame.” Thanks for spinning that up.
The new OB really is nice overall–except for the abomination of a roof rack. Nice to see the RackAttack mod in place, but it seems silly to have to go to that extreme. We’ll see if Subaru actually eats crow and does an about-face on this useless rack.
10.29.2009 at 3:13 pm - by doug
Hey Scott, thats some pretty sweet surgery you performed. Do you know what the weight limit might be on this customized rack?
I hope you let the jokers at Subaru know.
10.30.2009 at 4:47 am - by Mark Sponsler
Hey all – Great information. Really like the Rackattach system too.
I called Thule and they told me the 450 Foot will work fine on a 2010 Outback with the crossbars in the stowed postion. The 450 is the attachement that mounts with the ‘square’ Thule crossbars. And just my opinion but it looks like the 450R (which is made to work with the round crossbars) would work just fine too.
The 450 has what appears to be a thin strap that wraps around the underside of the existing crossbar, so it ‘ought’ to provide enough clearance to get around the Subaru crossbar while still in the stowed position. Once that is attached, you can put any width crossbar you want through it.
I also went to dealer and measured the distance between crossbars in the extended position and it’s 30 inches. But in the stowed position, I beleive you can squeeze another 6 inches out of it (not confirmed yet), to get a 36 inch spread. Not sure if that’s enough for some needs. On my old ’96 Outback (which has Thules on it) I got a 41″ spread between crossbars max.
You can see the strap on the 450 here:
http://www.autoaccessoriesgarage.com/Cargo-Carriers-Roof-Racks/Thule-Roof-Rack-System/_Subaru-Outback-2010/_45050?utm_source=google&utm_medium=Cargo-Carriers–Roof-Racks&utm_campaign=GoogleProducts&utm_term=Thule-Roof-Rack-System
Now all we need is someone to confirm whether all this really works or whether it’s just a bunch of sales hype.
10.30.2009 at 6:46 am - by Scott
Doug–
The effective maximum weight capacity that Thule or Yakima will assign their products is 165lbs.–you can thank the NHTSA for that (they don’t want your car to get so top heavy that you roll over in a curve!)
That said, plenty of our local customer claim to carry more than 2x that amount on their tracks without any problems.
Mark–
The 450 does work fine, to a limit. I pushed the bars to a 25″ crossbar spread (though Thule says 21″ in their fit guide) and a capacity of 150lbs. The bars are rather high off the roof…about 7″ compared to the 5″ when using our tracks. And yes, the 450R uses the same attachment, just a different bar (http://www.rackattack.com/product-pages/thule-rb47-47-inch-rapid-load-bars.asp)
-Scott
10.30.2009 at 9:10 am - by Brig Graff
@JonJons — well-put. I hope that the Subaru I love returns with a mid-run change to the 2010 model.
@Donna — 62 and it sounds like you and your husband are living the good life. Keep rocking!!!!
10.31.2009 at 1:28 pm - by Steve
I am one of the poor unfortunate souls that traded in thier vehical in the cash for clunkers. In a mad rush to beat the deadline I gave up my Jeep Cherokee and went with the outback. Being a family with 4 whitewater boaters we are now stuck with a vehical that is confortable to ride in, plenty of rear leg room, great gas milage but we can’t take our boats to the river. unfortunately this is the biggest mistake I have made in years. We tried stacking the boats up. It became one unstable mess that we were continuously worried about when driving on the road. It just seems rediculous to need to buy a separate vehical to go boating when that is why I bought a Subaru. Befor buying the Subaru I had noticed that more than 40% of the vehicals at the upper Youch were Subarus. This won,t be the case in the future if they don’t do something about this rediculously useless rack system.
11.01.2009 at 2:07 pm - by Mark Sponsler
Scott – Do you a shop down in the San Francisco Bay Area? I really like your mods and am interested in it in the future.
11.03.2009 at 7:41 am - by Jason Mitchell
In spite of the rack mishap, Subaru sales are strong, which is bad news for those of us who are griping about the rack since they just might keep the thing:
http://www.forbes.com/feeds/ap/2009/11/03/business-us-subaru-auto-sales_7080139.html
@Mark and @Steve: Scott works for http://www.rackattack.com and they have locations nationwide. Check their site… you just might be able to get the same mod done locally.
11.03.2009 at 9:40 am - by Patrick
Just bought a 2010 outback, love the car. This is my first Subaru. Had a jeep liberty prior and also own a Nissan pathfinder. I have never used the roof racks. I’m sure the boys at Thule in Seymour ct can come up with something to hold your bikes, they always do. That why they are what they are. Some one develops something, then some one makes it better. Gee I wonder what that’s called? Anyway it seems like the new outback is flying off dealers lots here in ct. So the one you won’t buy, you figure it out!
11.03.2009 at 4:04 pm - by Jason Mitchell
@Patrick
Glad you like your new Subie and welcome to the club! No doubt Yakima and Thule already have attachments that work with the new racks for some applications. If you want two bike racks, the Yakima ForkLift fits out-of-the-box and the HighRoller or King Cobra will fit with adapters or if you go Thule, the Sidearm will also fit with adaptors.
That’s all fine and dandy if you just want to carry two bikes. But, what happens if you want to carry three or four bikes? Well, that seemingly can’t be done safely given the limited 27″ crossbar spread and the 30″ width–you don’t have a stable enough platform with aftermarket crossbars and you don’t have a wide enough platform with the factory ones.
Now, how about carrying kayaks? It appears that a single Kayak is no problem and possibly two, but anything more than that, good luck.
How about a cargo box and a bike rack? Also not going to happen with the limited width of the crossbars.
It’s not that you can’t carry ANYTHING with the new rack system, it’s that you are limited in the quantity of items and the variety of configuration of those racks. Also, with the limited spread of aftermarket crossbars, you can’t get a stable enough of a platform for large kayaks like you used to be able to do.
11.03.2009 at 8:33 pm - by Ken Taranto
We had wanted a Subaru since 1979 but Minivans and child raising got in the way. We love to kayak and got a lot of use with our 1998 Mercury Mountaineer with a Yakima rack for which I have the bike. kayak, and canoe accessories. With the cash for clunkers program we bought a new 2010 Outback. I always buy slightly used cars but this program led me to buy a new car for my wife. We have had it for a few months. My wife loves it and I do as well but have only driven it a few times.
We plan to put on a trailer hitch for our bikes but of course I had planned to simply call Yakima and get the accessory to adapt my existing rack system to the car for our Kayaks. Whoops! After months of talking to people I have gotten nowhere. How the heck can Subaru in good conscience show photos of their car with Kayaks on them. Sure maybe a 5 foot plastic one but we have 15 feet sea kayaks.
Love the car, hate the rack. Maybe a $2,000 trailer for our kayaks is the only answer. I get a million survey forms from Subaru but have never responded, After reading this blog and realizing it wasn’t just my ignorance I will now respond.
11.04.2009 at 3:10 pm - by Steve
I too enjor driving the car but get frustrated everytime I think about its lack or utility for Kayakers. I have made sure that I have filled out every survey and even if there is no questions about the car such as a survey about the dealer I give the dealer a good rating but go on to right about how lousy the racks are and that I think it is pathetic that I need to buy a river car for kayak trips since my subaru is not up to the task of running shuddle since it can only carry 2 boats
11.05.2009 at 2:50 pm - by Pete
FYI, I have a Thule Atlantis 1600XT on my 2010 Outback’s factory bars. The hatch opens fine. It looks like it belongs on the car.
Though it works for me, YMMV.
11.06.2009 at 8:15 pm - by Scott
Just got back from the SEMA show. I went past the Subaru booth and guess what…no Outbacks! However, they had a beautiful candy-apple red Legacy 2.5GT Wagon–basically an Outback but without being covered in grey plastic! I’ll put up a photo on the RackAttack blog when I’m back in on Monday. It had what I refer to as the ‘Euro-style flush rails’, basically what you see on late model Audis and upcoming BMW wagons & SUVs–a much more classy looking and versatile platform.
And of course, the Subaru folks there were interested in debating the merits of the Outback rack, but guess what–none of them were actual real-life rack users. Supposedly the red Legacy was only a concept (funny, I told them that was what the Euro/Aussie version looked like but they had no clue).
Keep up the momentum everyone!
11.10.2009 at 7:51 am - by Philip Daughtry
I e mailed the Suburu Customer Service people and got spin, flat out falsehood that the Outback was still compatible with the two major offmarket suppliers of racks. Responded by suggesting the rep call them herself as had just got off the phone with Rakattack people who said they were pressing Subaru to get real with this rack failure. Overall feeling very let down as clearly geting corporate newspeak from Subaru whih is flat our STUPID as they stand to lose a whole segment of their faithful. Particularly irritated as have saved to purchase a new Outback to the pont of dealer discussion and now find my investment in kayaks and racks would go down the drain. Still wondering if I should hold out for arefit or change in 2010 but the Suburu folks seem in denial and after so many years the OUTBack concept has become impossible to take out back with a yak on board.
11.12.2009 at 10:49 am - by SkiMoab
@George: “I think the 100# load limit is very adequate for most uses. I do not want my cross bars longer than any vehicle is wide! Not good at all! If one’s need is rare that you need to carry two canoes side by side, wider than the vehicle, I’d suggest a trailer not roof!”
100 lbs may sound like a lot, but that’s just enough for 3 standard Mtn Bikes. Throw a fourth one on and you’re close to 120 lbs. A large gear box can easily get over 100 lbs as well, not acceptable in my book.
11.13.2009 at 2:39 pm - by Pam
When I contacted Subaru I got this information:
Thank you for contacting Subaru of Ameria, Inc.
The maximum load limit for the 2010 Outback roof rack system both stowed and extended is 150 lbs evenly distributed.
Kerry Ann Miller
Subaru of America, Inc.
Customer/Dealer Services Department
Since this is an answer I liked, I’ll believe it until I hear differently from someone who knows more.
11.15.2009 at 6:13 pm - by Bruce Sears
I bought a 2010 Outback to replace my beloved ’98 Outback. I also assumed that my trusty Yakima bits would work fine on an Outback. ON AN OUTBACK!!! I am pissed at the crummy rack system they offloaded on us after I was ASSURED at the dealership not to worry even after I _specifically_ asked about this.
GRRRR!!!!
I want my ’98 rack back!!!
Bruce Sears
11.15.2009 at 9:38 pm - by Michael Gat
Well, it looks like I can scratch this one from the list of possibilities.
Too bad, because it was looking like the right fit in every other way.
But I often travel with a kayak and two bikes. No way that’s going to fit well.
Another loss is that the accessory crossbars sticking out a bit on the sides has always provided an extra option for hooking straps around, even if the cargo is somewhere in the middle.
In addition, their needlessly jacking up the car to SUV-like heights really removes one of the major benefits when compared to something like a Honda CRV. The fact that the Subies used to be lower to the ground meant that it was far easier to lift stuff onto the roof while still giving decent ground clearance for snow or gravel-covered roads. At the current height, they’ve lost that advantage. Once again, might as well go with a small SUV-type vehicle.
Subaru seems to have dreamed up a new market for themselves that is different from their core customers of many years. I suppose soccer-moms downgrading from their 12mpg V8s may find this current design useful, but I doubt I’ll be seeing as many of them at Alta or Tahoe, or in the parking lots on the American River going forward. Been lots of movement towards CRVs, RAV4s and even some of the domestic small SUVs in recent years and I suspect Subaru’s decision will only accelerate it.
Seems to be a formula for destruction in the car business:
1) Find a highly profitable niche that is willing to pay a premium for your slightly-quirky product.
2) Sell yourself to a large mass-market manufacturer who will completely miss the point and decide that they’d rather compete for the mass market, where the ability to charge a premium is greatly reduced and your traditional product differentiators don’t matter. Typically it’s been GM, but Toyota seems equally stupid in recent years.
3) Execute poorly because your core customers disappear really fast and other an an initial surge, there just isn’t any real mass market interest in the brand.
4) Eventually be closed down by the big parent company because they can’t figure out what to do with you, and with the core market now elsewhere, nobody’s interested in picking up the pieces.
Saab, Saturn and Isuzu come to mind, though there are others too.
11.23.2009 at 8:08 pm - by Donn
Well, I broke down and bought a new Outback, the 3.6R in crystal black, and yes, it’s stunning – many people have asked me what it was and were surprised to hear “a Subaru”. And so far, my bike’s been inside, but I’m having a trailer hitch installed and I’ll go with the Yakima rack for it. And you know, with my old 2.5XT with 4 bikes on the top cruising at 70-80, my gas mileage really sucked – like 17-18 mpg or so – of premium gas. Last week, on a 100 mile trip, my new Sub got 28.7 mpg – pretty amazing [not as good as my '82 Sub, but not bad]. Loading the bikes on the back works for me. But about that ‘Subaru look’ – I used to be able to recognize [smell?] a Sub from afar – but no more…
11.30.2009 at 11:21 am - by George P.
From a former Subaru enthusiast. Subaru has recently missed the boat on several scores:
1. 2010 Legacy station wagon unavailable WHY? Only offer the tacky Outback version with silly pseudo macho plastic cladding and non functional elevation of the vehicle. For real world uses this only interferes with handling. The wagon should be about 1500 (not 1670) mm in height.
2. North Americans want the diesel option – where is it?
3. The new gimmicky racks are not useable. Offer simple 150 lb rated racks or none. If none, buyers will be able to find excellent after market racks. As it stands now the plastic stuff will not allow proper racks to be installed.
4. The front seat cusheons are too short.
12.02.2009 at 2:22 pm - by Jason Mitchell
Sitting here at the Subaru dealer while my 01 Outback is getting serviced. I checked out the 2010 Outback rack in detail… so unimpressive! And, on top of that, they were displaying the rack in failure mode:
Notice how the ski bindings are denting the roof? This brings up another total failure with the new rack design! Even if you use the Subaru-branded accessories, you will experience the “dimpled roof effect” should you put your skis on top. Once again, what was Subaru thinking!?!?!
12.14.2009 at 1:30 pm - by Mark Sponsler
Here’s the 2010 Outback without the roof racks and with a custom Thule setup. Had it done by a local rack installer. Far nicer. It’s certainly worth the effort and cost to make the modifications if you plan on actually using the racks.
12.15.2009 at 4:31 pm - by Jason Mitchell
@Mark… I fixed your comments to include the images. That looks SO MUCH NICER than the factory hunk of plastic! Nice work.
12.15.2009 at 6:03 pm - by Jim Saulters
ANd the MPG has to be better without the “pods”.
12.16.2009 at 11:28 am - by Mark Sponsler
One more tidbit – The spread between the crossbars as pictured (above) is 42 inches, exactly the same as the max I could get out of my old ’96 outback (may it rest in peace after 210k miles, still with the original clutch and only on the second set of tires – unbelievable!).
But there is room to expand that spread even further if you need it, probably another 6-8 inches.
12.16.2009 at 12:16 pm - by Jason Mitchell
Man does that look better without that chunky rack!!! WAY better!
12.17.2009 at 12:05 am - by Brig Graff
yeah, I like that a ton too if it isn’t cost prohibitive. What’s the name of the place you had it done — Rack-n-Road? Just trying to read the trailer behind your Subie. Do they have a website?
12.18.2009 at 12:52 pm - by Nick
So I am looking at a 3.5R 2010 Outback. I like the new design, but agree the rails are an epic failure at design engineering.
I am far from a box expert, so would pose the question: will my Thule Ascent 1100 box fit? From the above it seems the crossbar spread is only 24 on the new 2010. I *believe* the spread requirement on the box is approx. 23.
Has anyone tried the fit?
Thanks.
12.18.2009 at 4:54 pm - by Jason Mitchell
@Nick… have you tried the Thule configurator? They might have that option on there.
Yes, the bar spread (fore and aft) is 24-inches. The only problem might be in hitting the rear hatch with the fixed crossbar positions and the inability to scoot the entire box forward. Let us know how it works for you.
12.19.2009 at 2:52 pm - by Campbell hough
Mark, Did your Outback come with the factory rack and then you had it removed later? Just got my 2010 last Tuesday. I live in Boulder and it was a big issue for me not buying the car. My wife has a Vera Cruz with a sweet Yakima system so I have a second car that can accomadate more. I have ordered a whole new system for my ‘Bu with rail grabs and such. I know what I’m up against but I just loved to overall attributes of the car versus other ones (versatility, cost) I tested.
12.19.2009 at 7:19 pm - by Nick
@Jason -
So the Ascent 1100 *kinda* fits on the 2010 Subaru system. The bar spread was adequate – the issue is (i) aerodynamics and (ii) the back hatch. In order to have it fit properly, you have to fully move the box as far as you can forward, which somewhat disrupts the overall aerodynamics b/c the front of the box slightly extends over the front. It is very slight though – so I am not really concerned about that.
The bigger issue is that even with it forward, it still will not fully clear the hatch. The hatch goes about 80% of the way up, and then hits the box. B/C I can’t move it forward or vertically raise the rail system, really no way to fix.
Similar to Campbell – I otherwise loved the new 2010 so I went through with it. Going to use the Ascent for my skis and will just be careful when opening the back hatch. May eventually try to raise it or wait for a new after-market system.
12.21.2009 at 2:44 pm - by Mark Sponsler
Hi,
Sorry for taking a while to respond. Now that I have decent roof racks, the issue is kinda out of my mind.
Brig – Yes I had it done at Rack n Road. I live in the San Francisco Bay area and really liked what the guys at RackAttack had done (see post above on 10/26). But they had no store nearby, and I really didn’t want to drive to Portland. So I had to do some digging. I talked to the Subie dealer, who suggested a outfitting company, who in turn led me to Rack n Road:
http://www.racknroad.com/
Looks like they are mainly a California based CA:
http://www.racknroad.com/store.aspx
I had mine done in the Campbell (San Jose) store. Peter (a manager) and his best tech did the work.
Campbell – Yes, my 2010 came with the ugly factory installed roof racks. RacknRoad took them off, then installed the new track and towers. I already had the crossbars from my old Subie. Was a little concerned about having RacknRoad do the work since they had never actually removed racks from a 2010 outback, so I hovered a lot while they were working. But they ended up doing a great job. It was a similar solution to the one RackAttack used. It took 2 guys working 5 hours to do it all.
They did not have to take out the headliner, but instead were able to just remove the interior plastic molding that goes up the interior roof supports and that also frames the doors, and were then able to reach under the headliner to access the bolts that tie down the roof racks. There are 9 bolts holding each rack in place, and those bolts extend through the roof into that little gutter that runs the length of the roof down the right and left sides. Each bolt-hole has a plastic sleeve protecting it. They placed silicon sealant and christmas tree fasteners to close the holes in those sleeves . It makes for a good clean cover-up. Next they had to drill holes and install the new track, which runs the length of the roof just interior of the gutters (from the old roof racks).The rest was just a matter of installing the racks into the track and configuring whatever system you want.
The price was similar to that of Rack Attack. Actually, at Rack N Road they offer these custom track solutions and the price was posted right on the wall of the store (and includes the track, towers and crossbars plus labor). So that part of the job is nothing new for them. The only ‘new work’ was just removing the old racks and filling the old holes.
I was quite pleased with the job they did. The headliner looked as good as it did before the surgery with no creasing or anything to indicate it had been manipulated. And the new racks speak for themselves.
I would suggest if you opt for this surgery – to do it soon after you get the car. If you wait a few years, suspect there will be noticeable color and finish difference between the paint that is protected under the factory racks (it’s a pretty large footprint) and the paint exposed to the elements.
The other options is to hope and pray that in the future Subaru will offer the Outback without the racks and a factory installed ‘gutter filler’. But I had no choice. My old Subie died and I had to get a replacement.
Hope this helps.
01.11.2010 at 12:33 am - by Nick
There’s been a great review of the new Whispbar system product fitted to the Audi A4 with rails which is worth a read http://forums.audiworld.com/showthread.php?t=2772463. The Outback with our Q series tracks will look similiar to this.
We have the same type of setup as pictured with the Thule bars – tracks mounted permanently on the vehicle with removable crossbars fitted on the tracks.
I would like to offer one free set up (fitting included) of the new Whispbar for the latest Outback to the first response back to this post on my email address. All I’d like you to do is to do is post it back on the forum with pictures. If you’re in Portland or Denver it would be best as we can use the Rack Attack stores there for fitment. Let me know on nick@whispbar.com
01.11.2010 at 4:23 pm - by Jason Mitchell
Pretty sweet offer there, Nick! So, just drop you an email saying you saw it here and bring the vehicle on by for fitment? Sounds killer! I’ll Tweet it up and spread the word. Looking forward to more people dropping the bomb on the stock Subaru Outback roof rack.
01.11.2010 at 6:04 pm - by Nick
Yeah, pretty sweet rack system too! Hey I was wondering why no emails then realized my email address was down, sorry if you’ve tried and it bounced back. All sorted now – nick@whispbar.com
Hear from you soon
01.12.2010 at 1:39 am - by Dennis McEntire
First post here. My fiancee and I are looking at either the Outback 2010 or for about $10K more we are considering the Volvo V70. We saw the Outback for the first time this weekend at the San jose Auto Show where they had one set up with two bikes on it (using the Subaru bike mounts). Anyway, I have a question for the rack experts on this thread:
To save on money, would it be possible to install a pair of tracks just inside the existing racks? I know this requires drilling into the roof for a permanent installation. However, it appears that the moon roof would get in the way of this, can someone confirm?
If not tracks, how about those permanent Yakima mounts, like the Landing Pad (I think that’s what they are called)? There would be two mounted in front of the moon roof, and two at the rear. Then a standard Yakima setup could be used with those mounts.
Maybe there is a height issue here that I don’t know about because I don’t own a Subie yet.
Thanks for the excellent information on this thread.
01.12.2010 at 9:24 am - by Jason Mitchell
Dennis… we’ll have to wait to hear more from the crew at RackAttack and/or RackNRoad for sure, but I don’t think it’s possible. Those hard mounting points require a solid surface to mount to and I don’t think they’ll find something that solid anywhere along the roofline except where the existing rails lay.
Ripping off the existing rack and replacing it with tracks seems like the best option, IMO. Or, sticking with what Subie provides, which is fairly limited.
01.12.2010 at 1:22 pm - by george
Dennis, Jason, and others,
I had similar discussion about buying 2010, with the rack attack; the conclusion to me was they must remove existing rack. There is not solid connections inside with the moon roof! I opted to NOT buy the 2010. I fell in to situation that dealer received five 2009 Outbacks with all same options (maybe factory demo vehicles) and price, so I drove and bought the one with least miles: 5K. I’ll be able to attach the same Thule hardware I used on a leased Volvo V50! I also had an exchange of emails with factory customer service. Unable to tell if they will make a change for the 2011 model year, or even 2010 -1/2!
I will use a trailer hitch receiver for my bikes and rack for my kayak or canoe! I’m happy as my registration & insurance is a savings as a “used vehicle”. I bit the bullet on financing @ 1% higher than if new vehicle. PS Rack attack has multiple locations: west and east, not too far from Boston and I am in central New Hampshire. On their blog, they said their first 2010 Outback “surgery” was done in their western facility. I forget the price range they discussed, but I’d go to their facility in MA in a heartbeat, and schedule an appointment.
You mentioned the V70 Volvo; I had V50 for a 4-year lease 60K miles; they were trying to get me in to a new one or buy the one I leased. I decided it was more money that I wanted to spend. I am happy with my 09 as back seat to hatch is more than V50; the vertical from floor to under the retractable luggage cover is more, to accommodate my gear. Just six weeks, but so far I like.
01.13.2010 at 8:21 am - by Seth
I live in Southwest Indiana and am looking at purchasing a new outback, but the factory rack as-is would be a deal breaker for me since I need to haul 4 boats for WW kayaking. There are no rack attack or other similar places in my area that specialize in rack installations. How much has this much needed “surgery” been costing at the various locations that have been removing the useless factory rack and installing practical rails??
Just saw the 2010 Outback was in the running for truck of the year at Detroit Auto Show. One more reason that makes me want to figure something out for the rack….
01.13.2010 at 4:24 pm - by Jason Mitchell
Seth… as far as costs go, I’d email Seth (nice name eh?) at RackAttack in Portland, OR. He can tell you what the costs were:
scaldwell [at] rackattack.com
01.18.2010 at 1:37 pm - by Scott
Scott from Rack Attack again…I like the idea of mounting ‘inboard’ of the factory racks, but that may lead us to a couple of problems.
For one, the further inboard you go with the tracks/brackets, the less supported the roof is. The sheet metal tends to ‘oil can’ under the weight of your palm or fist when you push down on the middle of the roof v. toward the roof edge.
Another issue may be that the Control Towers or Tracker Feet that we would use to support the bars need a little bit of space to engage/disengage from their associated bracket. Thule can fit in a tighter space than Yakima in this instance, but to clear the inner face of the factory rack you’d need a couple of inches between.
Finally, there is the height issue. That would be simple to see; the next time I see the Outback in here and can remember to I’ll gently place a tower behind the factory racks and see if the elevation of the crossbars will clear.
Later gang!
01.23.2010 at 12:42 pm - by PFN
Glad I found this discussion. We were all set to buy a 2010 Outback, but had concerns that our Thule system with Big Mouth bike trays (bought originally for a 2002 Passat wagon) would mount on the roofrack. We generally mount four bicycles and do that quite frequently, so we are not interested in a rear-mount rack system.
The other issue for us, of course, was the added height of the 2010. The new Outback is now almost the same height as a Honda CR-V. So what are we left with if we want a NEW wagon? We will not go back to the VW (way too many problems), and the Volvo seems to have too many mechanical issues, like the VW.
Too bad. I’m glad I found this forum because we almost went out and bought the Subaru. The lack of compatibility of the roofrack system is a deal-breaker for us.
01.23.2010 at 3:09 pm - by James J
If your on the west coast a place called Rack n Road located in campbell california can replace your factory siderails with a track system that’s adjustable.
Here are some pics
http://www.facebook.com/San.Jose.RackNRoad?ref=mf#/photo.php?pid=69487&id=100000415282164
(The Website Where You Can Check Them Out)
http://www.facebook.com/San.Jose.RackNRoad?ref=mf
The Rack N Road guys are awesome and professional.
01.25.2010 at 1:36 pm - by J.Foster
Have you heard of any progress from Subaru re the 2010 roof rack problem? My dealer says that Subaru and Thule are working on the problem together, which may involve some sort of clamp that fits on to the existing rails and extends the distance between the rails. He implies he knows more but is not allowed to tell me. But the Parts and Accessories people at Subaru Canada say “don’t hold your breath on this one.” There may be some concerns about liability and safety, which means the lawyers are probably all over this. To me, the simple solution is to put Forester roof racks on the Outback. There’s a similar roof channel under the Forester racks. That might be too easy.
Thanks — John Foster
01.26.2010 at 2:57 pm - by Jason Mitchell
Well, honestly, that’s all they need to do… place standard rails back on there (like the Forester and Tribeca) and the problem is solved. But, they seem pretty stoked on the the plastic monstrosity they came up with.
02.01.2010 at 5:08 pm - by Johnny Douglass
The new roof rack gimmick ruined the car for me. I carry windsurfers and 14 foot kayaks. I can’t do that with a measly 21 inch spread between those flimsy little arched bands. I loved my 1998 Outback but now I’m searching other brands.
02.01.2010 at 10:48 pm - by Mathew Charles
After reading the above I initially wigged out, since I just bought a new 2010 a day ago and I’m used to carrying kayaks, skis, bikes etc. on the car I just sold. I’ve been successfully mounting my 2 18′ sea kayaks on top of my old Honda Civic for years with Yakima bars and kayak holders, and the Honda only had a 24″ spread. After trying a few different mounting configurations that didn’t work on the 2010 (Yakima Bow Down, Aero Saddles, etc.), I found that the Thule Hull-a-Port Pro mounts to the factory bars firmly, due to it’s simple clamp mechanism. Note that the 2010 bars actually have a 32″ spread which is wider than what I had before. There’s room to mount one pair of racks on each side of the car, so I can still take 2 boats. With bow/stern tie downs they’ll be secure. While I agree with other posters that the factory system has shortcomings, I’ve found something that will work for me
Next I’m going to check out the plastic clips Subaru sells for mounting their ski and bike holders – I suspect that they’ll work with my Yakima stuff, even if I have to modify them slightly.
02.07.2010 at 10:25 am - by Doug
OK – let;s see if I understand this roof rail logic on the 10 Outback. Loyal Subi lovers are now refusing to buy the new Outback because of a design flaw of the integrated roof rack. Well I never really considered safety, reliability, design, gas mileage, drive-ability, etc before I shelled out $25K for my new car. I focused on a really strong factory rack. After all, that is the MOST important feature of any automobile isn’t it? I’ll sacrifice safety and the really unimportant stuff if I can load up the top of my car with my 2 thirty two foot kayaks, grill, 3 bikes, cargo carrier and more. Crap I should have bought a truck. What was I thinking. Oh well maybe, just maybe, my new 2010 Outback will get me thru the winding mountains, snowy, slippery roads safely so I can have a little outdoor fun. If not, I’m going to trade it on a Vinza and proclaim, I was a loyal Subaru owner until they screwed up the roof rack. Makes sense, doesn’t it? Some of you Loyal Subi lovers must be breathing a little too hard next to your exhaust pipes. Know what I mean?
02.07.2010 at 8:55 pm - by Jason Mitchell
Doug… Yes, I understand your slippery-slope logic. We all do seem to be making a big to-do about a simple roof rack. The fact of the matter is that the roof rack is kind of like a linchpin since most of us value safety, reliability, durability and overall capability first and foremost, but all of that goes out the window if you can’t effectively haul your gear along for the ride doesn’t it?
Nobody is disregarding the obvious safety and overall quality of the new OB, but it’s pretty much a slap in the face of loyal Subaru owners to put a pathetic newfangled rack on top of it.
02.07.2010 at 9:38 pm - by Brig Graff
Doug — if you read through the posts, you’ll see that no one says they would give up their Subie for a Venza or a Sportage or something. More likely we would either take up RackNRoad on a custom rack solution for the 2010 Outback, or buy a lightly-used 2009, or buy a Volvo or Audi that has safety, reliability, AWD —- as well as a standard roof rack. That way the rack would be instantly compatible with the thousands of dollars worth of Thule and Yakima fixtures we’ve all had to invest in over the years. Otherwise we have to toss all our rack investments in the garbage and buy all new stuff. If that’s the case, suddenly the 2010 Subie may not be such a logical or economical choice anymore.
02.08.2010 at 5:35 am - by Doug
Jason
I went to facebook and saw one Outback pictured with 5 (yes 5) kayaks strapped on it like Sanford and Sons pickup. Is that the safety and reliability you speak of? The Outback is a passenger vehicle that just happens to have some functionality for outdoor enthusiast. Let’s don’t throw the baby out with the bath water.
Brig,
Ive got 2 Thule’s and 1 Yakima system in my Garage along with every outdoor toy you can think of and I still bought a 2010 Outback. Only my 3rd Subaru in 28 years. So what I am giving up in rack dough I’m making up in reliability and safety. Way more important than putting 5 yaks on a passenger vehicle. I’m not a rich man so I’m going to Craig’s list the above referenced systems and enjoy the hell out of my new OB.
Re-read all the posts above. Many, many are steaming about the rack. Ranting about how THEY are doing this to us. Vowing the end of their relationship with Subaru. Really? Over a rack? Get over it and buy an inferior product (09 & 10 Motor Trend Cars of the Year) with a better rack or pony up and fix Subie’s to your satisfaction.
02.08.2010 at 9:11 pm - by Jason Mitchell
Doug… I suppose you just don’t understand how many people maximize the utility of the Outback by installing aftermarket racks that are SAFE and WELL-ENGINEERED to carry 5 kayaks or 5 bikes or 3 bikes and 2 kayaks, what have you. I guess we don’t see eye-to-eye there.
Why Subaru had to go and make some overpriced plastic rack instead of going with standard and well-proven rails is beyond me. It’s obvious that there is a huge market out there who could care less about this issue–that’s great for you and the millions of others who are OK with the newfangled rack contraption. But, there’s nothing wrong with many of us venting our frustration over this unnecessary “upgrade” that Subaru tacked onto a great new car.
I’m absolutely stoked you’re enjoying your new Outback and you darn well should. I just can’t swallow even considering it with the less-than-useful rack on top. Sorry if you can’t understand that. Am I swearing off Subaru and cursing their name? No. Am I perplexed that they tacked this rack on top of an otherwise great new wagon? Yes. Will Subaru be my #1 choice when replacing my 2001 Outback VDC when the time comes? No question, yes it will. It just won’t be one with the over-engineered mousetrap on top of it.
02.12.2010 at 9:16 pm - by Patrick
I bought a 2010 Outback because a salesman convinced me that Yakima racks could be installed on the Subaru’s racks. Unfortunately it was not possible to mount a Yakima or Thule set of cross bars that would be far enough apart to support my sea kayaks at the bulkheads or wide enough to mount two kayaks bottom side down so that I would not have to strain my back lifting them so high onto a vertical rack.
The Subaru dealer wanted to charge me over $1,300. to remove the Outback’s racks. After a lot of searching I found an automotive upholstery shop which removed by racks for less than 1/10th the cost that the dealer had quoted. Having seen the complexity involved in partially removing the roof liner, I think this is a job that should be left to professionsals who have had experience with this. Watching them dismantle my vehicle scared the hell out of me. But to their credit, they did the job very well. The shop that removed my racks is Street Style in Westlane Village, CA. These guys really earned my endorsement!
After removing the factory roof rack, I went to Rack Solid in Santa Monica CA and had Yakima tracks installed on the roof of my vehicle. With the Yakima tracks I was able to use my old Yakima racks. Now I can safely mount two sea kayaks flat on my racks. With my Hully Rollers I can load my boats without having to lift them so high as with the vertical mounts sold by Subaru. Also my cross bars are 54″ apart so that I can support my boats near their bulkheads. The Subaru factory crossbars were only 30″ apart, and I did not think this was suitable for a number of reasons.
I want to thank Scott from Rack Attack for giving me the reference to John at Rack Solid and for providing the information about the need to partially remove the roof liner in order to remove the Subaru factory roof rack.
It’s unfortunate that Subaru put in so much effort and expense trying to come up with a better roof rack. For the majority of users it may be fine. But in my oppinion removing it and inatalling cross bars that are farther apart than 30″ is a much safer way of transporting sea kayaks. My sea kayaks are longer than 17 feet, and the 54″ spread in my Yakima cross bars provides support near the bulkheads. This reduces bending loads on the boats, and it helps to secure them better in cross winds.
It’s a good thing that I’m in love with my Outback. Otherwise it would have been much easier to return it and get a vehicle which had conventional roof racks.
02.15.2010 at 2:46 pm - by Luondo Bishop
Give me enough rope and I can haul anything. I like my 2010 Outback and think the racks are fine. Have already hauled surfboards and a lot of wood. Am thinking of adding a hitch set up too.
Quit crying.
02.15.2010 at 11:22 pm - by Brig Graff
you’re cracking me up, Luondo. I guess if lashing is your style, more power to you! For me and my knot skills, I think I wouldn’t feel quite as safe with $10k worth of road bikes roped to the rack. Especially when it comes to leaving it locked in the parking lot. But hey that’s just me.
02.17.2010 at 8:44 pm - by Steve Fiedler
Honestly, this issue has been bothering me for several months. I was amazed at the length of this comment string and the fact that so many other people from all over the country shared my concern. I love my 2003 Outback, and was thinking about getting an updated one this year. It is the perfect car for New England weather and the outdoor lifestyle I like to partake in. As far as the 2010 Outback was concerned, I liked the overall package, but was turned off by the height of the vehicle (which, if I could attach my kayak racks, would prohibit me from pulling into my garage). But I said, “OK, I can always attach a secondary rack system” – until I saw the factory racks. Oy! I agree with many posters here, this IS a deal breaker for me. I am now shopping for an alternate vehicle.
02.20.2010 at 8:05 pm - by Doug
Averaging 27MPG in the city with my 2010 Outback. Fun driving machine and no problems carrying 2 yaks. I’ m lovin it!
02.21.2010 at 12:49 pm - by Carlof Velos
The new racks are great for those of us who carry skis several times a week, and the occasional Christmas tree, while using the car with nothing on the rack most of the time. Being able to quickly swing the crossbars into place when needed, is a dramatic improvement over either having them mounted permanently with all their noise and wind drag, or having to mount and remove a traditional rack for every ski trip.
At the same time, I can certainly see the rack being less than ideal for sea kayaks or other larger items. But considering the sheer number of people who ski vs. who sea kayak; or more generally, people who occasionally use their racks for “light duty” carrying vs. those who constantly load it up like “Sanford & Son”, I understand where SOA is coming from. Chances are their lawyers would have a heart attack at the mere mention of anyone carrying 5 18ft kayaks on the roof of an OB down the freeway anyway, regardless of racks.
Just like others have mentioned, even though only a small portion of OB intenders are likely to be heavy rack users, many of those who are, are exactly the kind of river guides and other outdoor professionals Subaru needs to cater to in order to retain their “outdoorsy” image. Being a Southern Californian myself, I have personally witnessed how friends and colleagues leaving LA for Colorado or Idaho, feel they “need” to trade their Bimmers , Benzes and Hondas for a Subaru, since that is what “all” the local guides and instructors drive.
So, in the spirit of “first, do no harm”, I do feel SOA should have provided regular mount points for a rack, and then built their own rack to fit those, rather than making it non removable. That way, independent rack builders’ systems could be fitted without having to gut the car, and some who kayak in summer and weekend ski in winter, could even switch racks between seasons.
02.21.2010 at 3:10 pm - by EddieK
This isn’t an insurmountable engineering problem. All you have to do is remove the fore and aft plastic pieces and open up some access holes where 3rd party racks can be mounted. You can keep the swing cross pieces where they are for the weekend ski people.
On my 2006 Outback I removed the cross pieces and put Thule racks on. I have them mounted as far forward and as far back as possible. This would leave plenty of room for the factory ones.
My wife and I went to by us each an Outback today. We told them to call us if the 2011 models fix the problem. Going to go test drive a Honda Outlander and see what that’s like. Wrote Subaru a comment but I assume I will just get the party line in response. Too bad, I like the car but for what I use it for it is no longer an option.
I’m not spending $25k just to have to mount some 2×4′s to make it right
02.22.2010 at 11:39 am - by Ken
Don’t worry, the useless roof-racks on the 2010 Outback aren’t really a worry – the vehicle is now too high to lift kayaks or bikes on the roof anyway. Anyone want to sell us a pre-2010 outback? We’re in the market for one…
02.23.2010 at 9:41 am - by Phil
I would have been a first time subaru owner after many good years with a honda civic and two 17 ft kayaks which I took everywhere. Looks like unless I’m willing to try the Forester gotta go elsewhere. It’s not like there aren’t options out there.
Many thanks to all who contributed to this discussion and their thoughtful comments.
03.01.2010 at 12:49 pm - by Scott
Most of the comments on the list seem to come from folks who’ve not actually used the rack on the 2010 Outback. Here’s my 2 cents worth after just returning from a day on the river. The integrated racks on this car work fine for carrying longer kayaks. I used the Yakima Hull Raiser Aero j-cradles and they work just fine. Install on the factory crossbars is quick and very solid. I carried a Necky 14′ boat with no problems at all. Bow and stern tie downs points were easy to locate on the front and rear of the car as well. Do note, the Yakima Bow-Down is not compatible with the factory cross-bars. I’ve also used the rack for road and mtb bikes with a Rocky Mount Noose SL and it too, works very well.
I was initially concerned after reading all the comments above but after actually using the racks on the 2010 Outbacks, I’m convinced they’ll work fine for my bikes and boats.
03.01.2010 at 2:45 pm - by Jason Mitchell
@Scott… thanks for first-hand feedback. It looks like you did have to replace some of your boat racks though, right? I agree with you in that most people will be just fine with the standard rack, but it still poses serious limitations for anyone wanting to carry a little more. Aside from that, the rack on top is really bulky and ugly, IMO. It really detracts from the beauty of the new body style, I think.
03.02.2010 at 11:08 am - by ANDREW
I have a 2010 Outback and am considering a Yakima LoadWarrior roof basket with two Steelhead bike racks mounted to it – one on each side. Measurements all seem to work and Yakima says it will work. Anything I am missing?
03.02.2010 at 7:06 pm - by Trace
First of all, thank you Jason for starting this thread. I had a 2010 Outback on hold at my local dealer with no financial obligation because I wanted to research the rack first. I have an 02 Outback I bought new and have put 170K miles on. I use it and abuse it. It is the most versatile vehicle I have ever owned. I have carried 4 kayaks on the top on my Yak rack, 4 bikes on the back (hitch mount rack) 4 people, a 160 lb. mastiff and a week works of clothing and gear. I tow a utility trailer behind it and have transported motorcycles, mulch, top soil etc. I have hauled ladders and planks on the roof. Well, you get the idea. I was crushed when I saw the roof rack in person. I quickly found this thread through a google search and it supported all my fears. The Outback was out.
I then thought about alternatives. 2009 Outbacks? None in the greater Rochester, NY area to be had. Not even used. I didn’t want anything older. Closest was 86 miles away. No thanks. There was literally nothing else that combined good towing capacity, all wheel drive, decent gas mileage and a willing and versatile platform. Except a Forester. Everything I wanted and needed including USEABLE ROOF RAILS for my Yak rack. I bought one!!
Thank you to all the responders herein for helping me identify this problem in time. BTW, I would recommend considering the Forester as an Outback alternative. Everything we love about the Outback and a few things I found I like better. The CVT on the Outback left me cold as there was zero personality in it. Like listening to a politician ramble on and on and never say anything. The Forester is much more fun to drive.
03.03.2010 at 11:17 am - by Jason Mitchell
@Andrew… that sounds like it could indeed fit, but it would be very, very tight. The Load Warrior ist listed at 29-inches wide, which leaves you at most 15 inches or 7 1/2 inches between either side of the Load Warrior to the side rails. You could likely get two Yakima Forklift racks on there, but you may not have room to put two mountain bikes on there. Road bikes, possibly, but a mountain bike will likely interfere with the cargo carrier.
@Trace… thanks man. Sorry you had go through those issues when searching for a new vehicle. Great to hear that the Forrester is your new ride. Ahem… WITH standard roof rails, no less.
03.03.2010 at 6:11 pm - by Andrew
Jason: Yakima has the Load Warrior at 39″ wide (and 44″ long). http://www.yakima.com/racks/cargo/product/8007070/loadwarrior.aspx
My assumption was that the bike rack would all but hug the side of the carrier leaving only an inch or so for the fork to mount – then the bike would hang over the side of the cargo basket (at least the pedals), can’t tell from the photos if this would work. My thoery is that this would leave room between the two bikes for other stuff – i.e. a toddler bike. The other ides is the Mega Warrior which is 48″ wide and 52″ long – not sure if it would be too big, or at least appear too big. http://www.yakima.com/racks/cargo/product/8007080/megawarrior.aspx
Thanks for your guidance.
03.06.2010 at 8:47 am - by Jason Mitchell
Would be tight, but if you’ve done the math in your head, then I’m sure it will work. Since I don’t have an Outback to measure things, I’m just going off the measurements I’ve been given. Let us know how it fits!
03.11.2010 at 8:23 pm - by Andrew
Got my Yakima Megawarrior installed today. Fits perfect – looks great! Has three 48″ round bars – front, rear, and one adjustable. Front and rear are 52″ apart. Now I am back in business with any Yakima product. Waiting on the bike racks now but there is plenty of room for up to 4 of them. 2010 Outback isn’t the end of the world afterall!
03.12.2010 at 9:08 am - by Jason Mitchell
Thanks for emailing me your photo, I’ve added it to your post above. That’s one way to negate the utility of the rack and get you with standard round rails. Way to go!
03.14.2010 at 2:28 pm - by OBuser
How did you moune the Yakima Megawarrior to the factory rack? Please elaborate and/or give photos. Thanks!
03.14.2010 at 4:13 pm - by Andrew
Megawarrior comes with mounts for factory racks. Took about 15 minutes first time. Supposed to just take a couple minutes each time thereafter. Basic steps: 1) Swing out factory crossbars and snap in place – spread is fixed at about 30″. 2) There are four mounts – each with 3 pieces. One piece sits ontop of the crossbar, another sits ontop of that piece and also overtop one of the bars on the Megawarrior, third piece is under the crossbar. Then two screws up from underneath the crossbar and through the top two pieces. Spin the finger turn nut things and your done. Has a built in fairing too. Only complaint is a little wind noise. I moved it back on the car one section and it helped a lot – in other words move it as far back as possible without interfering with the rear hatch. Obviously I am driving with a 40 pound steel cage on my roof so I can’t expect total silence!
Instructions can be found here: http://www.yakima.com/racks/cargo/product/8007080/megawarrior.aspx
(then click INSTRUCTIONS!)
Hope this helps!
03.15.2010 at 7:52 am - by OBuser
Thanks!
I had actually looked at those instructions yesterday but was curious if you are able to mount it to the OB in the rail position ( instead of swinging them out to the crossbar position if you follow.
03.15.2010 at 6:38 pm - by Andrew
You cannot attach them without swinging the crossbars out – not enough room and the spread wouldn’t be wide enough. Whay wouldn’t you want to swing out the crossbars for attachment?
03.16.2010 at 4:50 am - by OBuser
I was almost sold on this until I was envisioning this night… I am 6′-4″ and I think even I would have trouble getting a bike ontop of the car if it has the extra height of the 6.5″ of megawarrior. Do you use a step stool?
Not only that but the megawarrior weighs 45LBS just on it’s own, that means you can only use two kayaks up there. And it is not exactly something you’ll want to throw up there for just an spur of the moment bike trip to hold only one or two bikes.
The LoadWarrior is only 25LBS but it is 44X39 instead of 52X48.
03.16.2010 at 10:32 am - by ANDREW
It is a little high – but no higher than the roof of a full size SUV – i.e. Jeep Grand Cherokee. The Loadwarrior is what Subaru sells as an accessory – although it has SUBARU on the front instead of YAKIMA and costs $100 more! The Loadwarrior is the same height and as it is narrower only holds 3 bikes instead of 4. I only have one kyak, so I hadn’t thought about that! Don’t get me wrong, the Megawarrior is BIG – perhaps too big, but it is an option for those who need to put stuff up top and can’t find another way to do it with the ’10 Outback. My biggest problem is the kids’ bikes with training wheels – too big for the inside, too big for a hitch mount or rear carrier, too small for factory rail bike racks. Roof basket seems the only option.
03.19.2010 at 9:04 am - by charlie stek
I had to buy a new car quickly, because the timing belt on my old one just broke and I needed transportation for work. I quickly narrowed down the choices to 2: a VW Jetta Sportwagen TDI and the Subaru Outback. Despite the terrific mpg of the VW, I chose the Subaru because it seemed to provide more utility for me in getting my sea kayaks to the water in many places I like to paddle, due to its higher ground clearance and AWD. I didn’t pay a lot of attention to the factory installed rack because I had never had a problem before with any vehicle I have owned in finding some way to attach a rack. When I got the Outback home, the first thing I did was to haul out my Thule roof racks — and I have many configurations — to see what I needed to do, or what parts I would need to buy, to attach them to the Subaru factory rack. I was surprised and really disappointed to discover that the Subaru rack was useless for my 18 foot boats and that there were no practical solutions to the problem, short of spending lots of money to take the existing racks off. The Subaru racks completely undermine the whole rationale for selecting the Subaru in the first place– to get my kayaks to the water. I sure hope that Subaru or the aftermarket finds a solution to the problem quickly. If I had known about this problem ahead of time, I would have bought the VW. Thanks for the posts.
03.22.2010 at 5:56 pm - by Scott
Wow I never thought this thread would go so long! Good debate everyone! I sure hope Subaru is listening.
I was wondering how long it would take for this to happen, though…
A woman using her Outback rack in ‘crossbar mode’ came into our shop not too long ago with a big problem…the ‘male’ end of one of the crossbars popped out of the ‘female’ receiver and would not stay clicked in any longer. She was carrying long kayaks. I suspect that she may not have been using bow tie-downs, and the pressure of the air flowing up an over the car against the kayak must have been too much for the mechanism. Luckily, no roadside disasters were reported.
First, let me remind everyone that carrying gear on your roof is not a game…people’s lives are at stake on the highway. I’ve seen enough illegitimate rack setups on the road that I won’t drive behind cars with roof loads (call me paranoid, but we joke around the rack shop that one of us will die one day from a cargo box, bike, or kayak flying off and impaling us on the road). TIE DOWN YOUR BOWS! While you are at it, check out these somewhat humorous posts:
http://rackattackportland.wordpress.com/2009/07/10/not-a-recomended-fit-for-good-reason-yakima-and-thule-roof-rack-hitch-bike-rack/
http://rackattackportland.wordpress.com/2009/06/13/why-you-dont-need-yakima-or-thule-bike-racks-or-roof-racks/
Second, I hope Subaru addresses this issue, knowing how people will use their crazy roof rack for all sorts of loads. I never heard back from that woman so I don’t know if it was declared a warranty issue. One thing I do know–Thule and Yakima racks don’t just go around disengaging on their own.
03.22.2010 at 6:03 pm - by Bill
I went to the Philly auto show in Feb. 2010 and was really liking the new Outback especially when it came to the larger rear seating area. That was a vast improvement. Then I went to the roof rack and tried to envision my 18′ Wenona fitting on crossbars 31″ apart. NOT. I wish I had been part of the ” focus ” group Subaru consulted. My suggestion would be to just put on roof rails as long as you possibly could and leave everything else up to the consumer and their rack company of choice.
03.24.2010 at 10:33 pm - by Donna Holtz
I still enjoy reading this thread since my last comments back in October. We are still happy with our choice to trade in our brand new 2010 Outback for a lightly used 2009. Most of your comments have reinforced our decision. Now I am wondering what any of you think about the latest Subaru TV ad. It shows cheering crowds watching a muddy ’10 Outback driving into town. Are they trying to prove the worthiness of the rack system by showing a kayak and bike on the roof? But excuse me, there are two adults in the car and only one white water kayak and one bicycle. What kind of happy couple vacation is that to cheer about?
03.25.2010 at 9:56 am - by Jason Mitchell
I suppose it’s the “Honey, you go read books while I kayak and mountain bike” vacation.
04.01.2010 at 8:17 pm - by Emil Ekman
The 2010 Outback looked pretty good to me until I saw the unusable roof rack. I had intended to buy a Subaru by next year and put my Thule roof rack on it. It is not going to work for me. I need the 58″ bar width to carry my pram safely and as much distance between the bars as possible also for safety. I have a low mileage 1996 Legacy Outback and love it. Up until now I have recommended the Subaru to others. That is coming to a screeching halt as my first Sargent used to say. I am not about adapt by putting a couple of boards on the roof rack of an expensive car. I don’t think lashed down boards would be safe and besides it is a little to third world for most of us. Either Subaru doesn’t know what they are doing or they want to cut Thule and Yakima out of the market in the interest of looks and possibly their own greed. I don’t know if anyone will read this but I appreciate the opportunity to write my opinion and will send this link to REI.
04.05.2010 at 4:16 pm - by Donna Holtz
In today’s mail we received our spring edition of Drive, the magazine for Subaru owners. Right there on page 21 in the “Quick Stops” section is Subaru’s anwer to all our complaints about the function of the new roof rack, non compatability with after market, or any hopes that the 2011 Outback will be any different. There’s a photo (which I cannot seem to reproduce here) of the rack with a bike on top, and the following text. Their last word, I think. Enough said…
2010 OUTBACK CROSS BARS
Besides pivoting into the roof rails when not in use, the cross bars on the all-new 2010 Outback have several features that are different from the 2009 model’s aero-style cross bars:
•They are wider in both front and rear
•There are 30 inches between the bars (29 inches on the 2009 model)
•They can carry up to 150 lbs (100 lbs on the 2009 model)
•They are compatible with virtually all Genuine Subaru Roof Accessories that were applicable to the 2009 Outback
04.08.2010 at 12:35 am - by Peter E
Subaru failed to create a solid, reliable, adjustable and readily mountable rack system.
While the rack system is rather versatile, it is limiting. As the manager for the San Jose RackNRoad, I discuss with customers each day the negatives (and positives) of the design. Good idea, poor design and poor execution.
We here at rackNRoad have found it easier to remove the rack and to install aftermarket tracks and racks onto our customer’s Subaru Outbacks.
Pictured in earlier posts is one of the 2010 Outbacks I did. Below are images the first Prorack track and Whispbar to be installed on the 2010 Subaru Outback in the U.S.
Nick@Whispbar (earlier posts) paid for our customers racks and shipped the products to RackNRoad to have us install the rack system on the 2010 Outback. Check out the photos. Such a great rack! Quiet. Easily adjustable and removable. Easily mountable with both Yakima and Thule products. Able to install Thule locks onto rack system in order to match existing rack components.
If you want to get your Subaru re-racked, or merely want to discuss what it entails, contact:
Peter Ensrud:
peter.ensrud@RackNRoad.com
04.08.2010 at 12:44 am - by Peter E
Hopefully this works. Someone that knows how to post images shoot me a hint or two. Obviously my expertise lies elsewhere.
Thanks,
Peter Ensrud
SJ RackNRoad
04.08.2010 at 6:39 am - by Jason Mitchell
Peter… posting images is a little difficult. Sorry about that. I just fixed it for you. Thanks for sharing! That option looks great!
04.08.2010 at 10:01 am - by Ralph T
I love the new OB both for design and for gas mileage. Ride, comfort, storage, all excellent. I get it that the rack is making some owners crazy, bit I really like it for my uses, one or two whitewater kayaks. The Rack Road solution will help the rest but could be a bit pricy. There is a lot of space on the factory rails front to back such that I gotta think Subaru can create some form of post hole system in future editions that could accommodate tower attachments of some sort. That way the nifty, quicky use integrated rails would still be available and use of longer boxes or longer boats could be done with the practical attachments.
04.11.2010 at 1:13 am - by Lincoln Jaros
I was considering an Outback but the 2010 rack design appears to cause a serious problem that I have not seen mentioned here – security. To leave favorite toys – bikes, boards, boats – on the roof while the vehicle is parked requires a locking system.
There are many approaches to this but they all require a solid hole or loop in the permanent rack to run a cable through or lock a 3rd-party rack to. As far as I can see, the new Outback rack has nothing like this. In any configuration the whole rack assembly can simply be unlatched and lifted off the roof. Am I missing something? Has anyone figured out a way to lock anything to the factory rack?
04.13.2010 at 6:42 pm - by Fernando
We love our 2009 Subaru Outback and we will buy another one when it’s time but when we saw the 2010 model, the first negative comment we made is “we don’t like that roof rack, it is NOT practical”. Unlike majority of the SUV owner friends and families we know, their roof rack is there for decoration only. Mind you they don’t own Subarus, they own the big SUVs and they don’t do outdoor activities. Only extreme mall shopping. We actually use ours all the time. Our family skis in the winter and cycle and some kayaking in the summer.
Just from experience in buying cargo boxes [we are on our second one now] even with adjustable mount on the cargo box combined with the adjustable cross bars, you may find that the cargo box too forward or too far back. It may mount on the bars, but it may look funny & awkward. So imagine when the cross bars are fixed in a certain position and you just have the adjustability of the cargo box mount only, it will be very limiting. Ditto applies to some bike carriers. So, it is important to have the have the crossbars adjust forward or backwards. This new 2010 roof rack will not allow you to do that.
Hopefully when we are ready to buy another Outback, Subaru will change the roof rack back to a traditional sensible and proven design. We use ours all the time and it will be ashame to start cheking out the competition just because of the silly roof rack design.
04.14.2010 at 9:08 am - by Nick LeFort
Obviously from reading this thread there is a lot of talk and concern regarding the rack on the 2010 Subaru Outback. As the Fit Specialist for Thule North America, I design, test and engineer most of the rack components throughout North America, and in some cases world wide. Below is the industry posting I have sent out to all of our reps and dealers regarding this vehicle:
“There has been a lot of noise regarding the construction of the factory roof rack on the 2010 Subaru Outback wagon. Though the design – having side rails that can convert to crossbars – is innovative, many people feel that it fails when it comes to durability and stability. With that being said, Thule decided to do some in-depth homework and “over test” the rack. The results, we feel, were remarkable.
RACK SYSTEM: 450 Crossroads / LB58 Load Bars (450 = 6 lbs. / LB58 = 10lbs. / Total: 16 lbs)
ACCESSORIES: 2 / 897XT Hullavators (41 lbs. each = 82 lbs.)
BOATS: Liquid Logic Sylva (49 lbs.) / Wilderness Systems Tempest 165 (55 lbs.) / Total: 104 lbs
FACTORY RACK WEIGHT RATING: 150 lbs.
TOTAL WEIGHT ON FACTORY RACK: 202 lbs.
BARSPREAD: 24”
Testing the limits of the rack, we loaded and unloaded the kayaks on the Hullavators – and made sure to cycle the Hullavators with the boats on them multiple times. During this phase of the test, there was no deflection in the factory rack – which was being overloaded by 52 lbs.
For the second phase of the test, we drove the vehicle – fully loaded – at the recommended driving speeds, and at speeds upwards of 85 mph.
At the end of this phase of the test, the boats and racks were:
1. Still fully intact.
2. Had not shifted on the vehicle.
3. Still fully functional.
For the third and final phase of the test, we removed the kayaks, Hullavators, and Crossroads system and cycled the factory rack; making sure to switch the side rails to the crossbar position, lock them in place, and then return them to the side rail position and locking them in place. We did this numerous times – in the end, the rack still functioned as it was designed to.
PLEASE NOTE: It is important to adhere to the suggested weight rating of 150 lbs. on this factory rack. For testing purposes we over loaded the rack and tested it in conditions that it usually wouldn’t be used for, thus eliminating our concerns – and hopefully yours.
Our goal in re-testing this rack was to not only try and disprove some of the noise that has been going around the industry regarding this factory rack – but to also instill a level of comfort and confidence in this rack system. In 15 years of selling, modifying, designing, and repairing racks I have seen it all and though the design of this rack leans towards a level of extreme – I can confidently say that the factory rack on the 2010 Subaru Outback Wagon exceeded my test expectations and is more than suitable to be used with our Thule racks and accessories.”
If you have any questions or comments regarding this – or if you’d like to see some pictures from the testing – please feel free to email me – nick.lefort@thule.com
- Nick
04.15.2010 at 11:15 am - by Scott
The rack system is a failure. As a coach and multi-sport athlete, who owns 1000′s of dollars of Yakima equipment, Subaru really missed the mark on the rack issue. Not only is the space on top limiting, but my older Spacecase actually rests on the roof of the car using Subaru’s factory installed rack system!
Subaru needs to take this seriously, recall the cars, and put in a rack system that is compatible with aftermarket systems.
Rack Attack in Portland, Oregon will apparently do this for a mere $1000!
04.18.2010 at 2:20 pm - by Rich Russo
OK – I don’t get it. I have a 2010 Outback and Thule crossbars, ski racks, Thule box, Kayak rack, etc. Everything fits fine.
04.20.2010 at 8:58 am - by Scott
Nice work Peter. Its amazing how much better the car looks without the plastic rails! We’ve had people drive in from as far away as Vancouver, Spokane and San Francisco to have this type of job done, and everyone is blown away at how sweet their car looks when it leaves the shop.
Subaru–bring back the Legacy wagon!!
04.21.2010 at 11:27 am - by Jason Mitchell
@Rich… it’s not that it doesn’t fit, it’s just that it doesn’t provide the versatility and flexibility that standard rails provide. For many people, the mousetrap will work just fine, but for many of us, it is simply a deal-breaker (as you can see). Glad you’re enjoying yours! It’s a great new car… except for that rack thingy.
04.23.2010 at 6:53 pm - by Susan
Can someone tell me where they secure the front and back tie-downs on teh 2010 Subaru? I cannot find the hooks to secure them.
04.27.2010 at 8:18 pm - by sandy
I’ve been buying a new Subaru every 10 years for a while. Unfortunately, when I wanted to buy a 2010 Legacy wagon, I found out they don’t exist (I loved my 2000 Legacy wagon). The dealer assured me I could carry my canoes and kayaks on the 2010 Outback – he sure was wrong! Now, I’m completely handicapped and other people have to transport my boats. Major bummer!
I’ve decided I have to bite the bullet and have a track system installed – I like the way they look, as well.
However, I live in Louisiana, a long way from Portland, OR and San Jose, CA. Does anyone know a place that is closer to where I live where I can have a track system installed on my 2010?
04.29.2010 at 6:03 am - by Jason Mitchell
There’s got to be a rack specialty store in your area. Have you done a little searching? I know there’s an outdoor store called Massey’s Outfitters in LA, you might try calling them. They may be able to direct you. Hope that helps!
04.29.2010 at 12:00 pm - by Geoff Lambert
I had my 2005 Outback in for service and was browsing the lot looking at the 2010 Outbacks. For someone with a $8k Santana tandem that rides on a Yakima Sidewinder there is NOOO way I would trust an adapter to those cheesy crossbars with that tandem up there and all the wind shear and cornering moments it presents (physics is an awful fact of life!). I think that Subaru’s focus group for the Outback rack design is based on a sample set like the simpletons in that mini van ad ie people buying looks and glitz not function. Bottom line unless this gets “fixed” I am out of the Subaru market for my next car, however maybe they don’t care? The response I got from the Subaru NA leads me to believe that sadly.
04.30.2010 at 3:03 pm - by dayna
i, too, am a disgruntled 2010 outback owner. i was wondering if anyone has looked into a trailer system of carrying gear. we are in need of transporting 4 touring kayaks and 4 bikes. does anyone have experience in configuring this amount. any help would be appreciated. we were ready to just go…when we learned of this ISSUE and all of you.
05.04.2010 at 7:03 am - by Scott
Dayna,
Check out the Yakima RACKandROLL Trailer…http://www.rackattack.com/product-pages/yakima-rackandroll-78-trailer.asp
I could see getting 4 boats on J-cradles and at least a couple bikes on this. 4 + 4 would be a squeeze; maybe you could put two bikes on the roof. By the way the trailer has a 250lb limit unless you upgrade the shocks (would bring it to 300lbs).
05.26.2010 at 1:27 pm - by Dan G
So after all of these great comments, I am looking for someone to confirm what model and size Thule cargo box I can put on my 2010 Outback.
06.01.2010 at 8:29 pm - by Frank T
Didn’t seem like much of a problem. Moved the rails horizontal, got a yakima adapter kit and put my racks on it. Maybe there is a load issue? I don’t have kayaks, just bikes and boxes.
06.14.2010 at 11:26 pm - by Bill
I am the owner of the 2010 Outback Peter Ensrud from San Jose California Rack N Road posted about on April 8 2010. I love the ProRack rails and crossbar. Versatile, quiet, stable. … and much better looking! This is the way to go if you need to really use your rack. I had 1999 and 1988 Subaru Outbacks. I carried boats, bikes, lumber, screaming kids,… you name it on my Thules racks. I cannot tell you how disappointed I was in the 2010 Outback rack. (I love the rest of the car – 6 spd manual.) Rack N Road and Pro Rack gave me my previous versatility back.
06.15.2010 at 8:01 am - by Jason Mitchell
Hey Bill! Congrats on being the successful guinea pig. I just wish Subaru didn’t have to do this to us folks who use our racks extensively.
Case in point… this past weekend, I hauled a bunch of 2x4x14′s, sheets of plywood and other lumber on my 2001 Outback with Thule crossbars spread as far apart as possible (for increased stability). I fear that with the short spread on the 2010, I would have experienced some instability issues–no problem with the standard rails and crossbars.
Why did Subaru “fix” something that wasn’t broken again? (scratching head)
06.15.2010 at 8:18 am - by Scott
@Dan G–
The Thule Atlantis 1600xt and the Boxter will both fit on the factory crossbars.
06.18.2010 at 2:47 pm - by Bill H.
Great Thread I am glad I did a search when I was looking at the new 2010 Outback. So I went to the dealer to do some looking and testing with my Malone Autoloader J-Craddles. I carry three 12 ft. recreational kayaks at 40lbs. each. The current set up on my 2005 Outback is Thule 450 Crossroads with 50 ” load bars. All three craddles fit between the rails on the Thule bars. Bar spread 34″ and I use front and rear rachet tie downs.
I confirmed that the Malones will fit the new cross bar as the universal mounts were made to round, square, and factory oval type bars. Three sets will fit between the rails! Distance between bars is as stated 30″ on center which should be fine(Checking with Malone customer service to make sure)
Weight limit is stamped into the rails on top at 150lbs. spread across evenly. That is up 50lbs. over previous models. The only thing I need to figure out is how to lock down the Malones or kayks as there are no holes in the rails. I currently use TieYak cables to lock stuff up!
Bottom line is that for me I think I can make the factory rack work!
07.07.2010 at 7:08 pm - by dara
I bought a 2010 Outback. The car is a joy but has a couple of serious limitaitons. The space in the back seems short.
The BIG problem is the lack of a decent usable roof rack. Latest I am told is that the YUAKIMA Forklift trays for bikes will work. Does not give me a great option to have two bikes and even a small box on top.
For anyone who is looking at the Outback as a triathlete or outdoors vehicle I suggest you consider a Forrester instead. Too late for me now but if I had to do it again I would not have bought the Outback. Perhaps a Volvo or a Forrester would have been a better choice even though the OB2010 is nice to drive.
07.13.2010 at 11:14 pm - by Donna Holtz
Me again… The summer issue of Subaru’s Drive magazine just arrived. Here’s the latest bad news for anyone still harboring the hope of a rack redesign. The 2011 Subaru Product Preview states “Convenience features include the standard roof rails with integrated cross bars. With a capacity of up to 150 pounds, the cross bars stow along the rails when not in use, thereby reducing wind noise. Most Subaru accessories from previous years fit these cross bars.” You can read the whole article at Subaru.com, search for Drive magazine. I am SO glad we opted for our ’09. We just got home from a long driving trip with our two touring kayaks. They were easy to carry on our Yakima system at the many lakes we visited.
07.23.2010 at 10:58 am - by Ivan J
After a quick check, these useless racks are only offered in the USA and Canada. The “European” rails are mounted on Mexican and South American Outbacks.
Would it be possible to order these racks? Maybe they will fit using the same structural provisions, with no drilling and no holes to plug. Have somebody tried this?
07.25.2010 at 9:19 am - by sandy
Hi Everyone – I just found a solution to all these problems for my 2010 Outback!! Two of my mechanic friends, Jerry and Roy, mounted a set of bars with a 43 inch spread on my Outback. Now, I can haul my longest canoe safely. It was inexpensive. I ordered a few parts from Yakima that are parts of other tower systems. Then, Jerry and Roy bolted them to some pieces of angle aluminum that they had bolted to the factory racks. Of course, they had to temporarily remove the factory racks to do this, but the system is VERY strong, and I feel very safe hauling my boats. It also looks good!
Please contact Jerry Martin for details – Jerry Martin jjmartin22@comcast.net – he will be happy to send pictures of the process and talk you through it, or help you do it yourself.
07.27.2010 at 9:06 am - by Jason Mitchell
Sandy:
I just had a great email exchange with your friend, Jerry Martin, about the mod you guys performed. While it’s not for the faint of heart and definitely not Subaru-approved, it seems like it should work. Here’s the photo evidence for all to see:
The first step was to remove the racks. They took it to a specialist who could remove the headliner without damaging things. The 9 bolts on each rack were removed to expose the underside.
Bolts were then carefully placed in the side of the rack to accommodate specially-made aluminum L-brackets and stainless hardware. While it is still just mounted into plastic, the load distribution should be such that it holds the load:
The finished product! Yakima crossbars now custom-mounted to the existing mousetrap rack. You can no longer swing the factory crossbars in place because the brackets prevent that, but who cares?
Great little mod! Subaru, are you listening!?!?!?
07.29.2010 at 1:29 pm - by Stef
Hey, I see a couple people who posted here had the Thule tracks put on. Do you know if they had to drill new holes to put those one, or if they used the existing holes from the factory rails? I want to order the tracks for mine, but I need to know if they are going to have to have new holes drilled to put ‘em up there. I’m nervous about having someone remove the headliner and what not.
07.29.2010 at 9:21 pm - by Re-rack with euro style rack - Subaru Outback - Subaru Outback Forums
[...] bar span and hate it. People have gone to the extreme of bolting Yakima bars onto the roof rack: 2010 Subaru Outback Roof Rails… Should I Say Roof Rack FAILS!!! – GEAR.com Others have removed the rack and re racked with aftermarket: New series: Cars of the future?a rack [...]
07.31.2010 at 6:27 am - by Jason Mitchell
Stef… the tracks that were placed in the above pictures were done by a professional installer. I think they were able to use a few of the existing holes, but they may have had to drill all new ones. It appears that all the old holes were covered by the tracks though.
I wouldn’t tackle that project myself… definitely something to leave to your local rack specialist.
07.31.2010 at 11:16 am - by Peter
So I just read through this blog….and the whole thing is kind of silly.
First: The 2010 Outback (and other recent models) is way above any vehicle they have made. Whether you buy the CVT or 3.6R it is the best deal on the market.
Second: The car has more interior seating space which is great for those of us with a couple of car seats. It does make the back smaller though
Third: The rack system while not as simplistic as the one on my previous 05 Outback is fine. It fits our Yakima Skybox 18 with the hatch open. We use the crossbars as vertical rails with yakima rail grabs and cross bars and we can fit three bikes up there. you can also you longer bars and put the bikes on the outside of the towers. While not recommended by Yakima but there is a picture of it in their catalog
We also have a hitch for a 4 bike rack which works fine.
A couple photos from an IMBA Subi ( not sure if this will work)
The tie down is an issue but some ingenuity can figure it out.
Fourth: Even if your unsatisfied the $1000 bucks at Rack Attack for a custom job is worth buying this car, you are not going to get more for your money anywhere. Plus I do agree the Outback looks sharp with the rack.
Fifth: The irony here is Subaru will probably remove this rack, install the slide rails and save production cost plus make money selling more accessories. This blog and rack attack probably just made them a fortune on the 2011 Outback by increasing their margin. Nice work everyone
Sixth: IMHO: if you have had 3 – 10 subis in your life you know what you are getting. And thought of moving away from this company because you can’t figure out the rack is just silly. Good luck with your Acura’s, Toyota’s, Honda’s etc off road and for more money.
Finally (and the end of my rant) we should all remember the true outdoor enthusiast (like my family and I) who use is the rack is a tiny percentage of the soccer moms and city folks who actually buy most of subis for bad weather and snow. Those cars never see a dirt road or bike rack in the lifetime of that car.
Buy this car, it is fantastic.
Thanks for listening.
08.01.2010 at 2:40 pm - by Brig Graff
@Peter — “The irony here is Subaru will probably remove this rack, install the slide rails and save production cost plus make money selling more accessories.” Killer —- that is exactly what many people who have commented here wish Subaru would do, since we are all longtime lovers of Subarus (for many of the reasons you state). They just wish they could configure the rack the way they always have, with a standard platform rather than junk all their rack gear and start from scratch with the non-standard rack.
As for me, I’ve moved on to a 4Runner and an Audi so I’m set —- but I hope that a few fixes will attract me back to Subaru in the future.
08.03.2010 at 9:12 am - by Jason Mitchell
It appears as though Yakima is introducing an entirely-new fit system for the 2010/11 Outback’s mousetrap of a rack. I will be sure to check it out today at Outdoor Retailer and provide some details here for all to see.
08.07.2010 at 8:35 am - by Chris Swarth
I have a 2011 Outback, which appears to have the same factory-installed roof racks as the 2010 Outback. Has Yakima come out with a new set of racks that will mount to my existing racks? I’ve talked with a lot of installers who install Yakima and Thule, but I have not yet found someone who has actually installed the racks onto a 2010 or 2011. Any news from Yakima? Any photos of Thule or Yakima racks mounted onto the factory-installed racks?
08.08.2010 at 6:32 pm - by Jason Mitchell
Chris
Lots of racking options, but limitations abound still. While at Outdoor Retailer, Yakima disclosed that the Outback is their #1 vehicle for rack fitting and has been for a long time. While their existing rack options for the current mousetrap are plentiful (yet still limited if you thoroughly read all comments), they felt the need to introduce an even more specialized tower system:
This only gains you about a foot in extra spread, but that could be a huge difference when hauling boats. It appears to necessitate the removal of the existing factory crossbars and put these customized towers in its place. Kind of ugly if you ask me, but it may be the salvo that some people are looking for. I still think the whole rack is ridiculous.
08.08.2010 at 6:44 pm - by Jason Mitchell
BTW… I’ve now seen that IMBA Outback in person and it is a Yakima crossbar system that’s mounted to the factory crossbars when in rail position. The spread is still a limiting factor, but the ultra-stiff Yakima Highroller upright racks compensate for the lack of spread and appear to hold these bikes well.
08.12.2010 at 11:44 am - by Bill
I just ordered my 2011 Outback! I use Malone J-Racks currently on a 2005 Outback with Thule 450 Crossroads with a 50″ load bars. I test fitted the Malones on the cross bars of the new Outback and they fit fine since they have a universal adaptor. I got three sets of cradles on to carry my three 12 foot kayaks. At 150lbs limit that is up 50lbs. over my 2005. I do not foresee any problems with the stock rack for me. I checked with Malone and the 30″ cross bar spread is fine, they always recomend bow and stern lines which I always use. I was concerned about how to lock up the gear on top as there are no holes in the rails to run my TieYak locking cables through. If I need to lock things up I figured I will take one of my 450 crossroads with bar and attach it to the stock crossbars fore and aft and lock them down like locking to a rail. This gives me a way to loop my cables around the Thule bar and prevents anyone from undoing the stock cross bars. It all could be easier with a better design but I like the new car!
08.12.2010 at 8:53 pm - by Jason Mitchell
Glad you have found your happy place! I do love the new Outback, but I just can’t get over the rack. I wonder if the Euro rails can be fitted with the same mounting points?!?